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The Office Chapter 3

Managing Information to Enhance Productivity

QuestionAnswer
Putting facts or numbers into a meaningful and useful form. Information Processing
Methods of marketing products, such as through retail stores or online. Sales Channels
Converting paper documents to pictures that are stored and displayed by computer Electronic Imaging
A recorded message accessed and directed by the user to get or record information Interactive Voice Response
A program that gives instructions to a computer. Software
A group of computers and related devices that are linked and can share information. Computer Network
A destructive program loaded onto a computer and run without the user's knowledge. Computer Virus
Software and equipment used to prevent unauthorized access to computers and networks Firewall
A person who supervises company accounting and financial reporting activities Controller
Business costs not directly related to a product or service. Overhead
Statistics that describe a population, such as age or income level. Demographic Data
A program that allows the user to link data from two or more tables to create reports Relational Database
An information network like an intranet but partially available to some outside users Extranet
Information in electronic documents that is organized with links to information at other locations. Hypertext
A tool that allows files to be uploaded to or downloaded from a remote computer. FTP (File Transfer Protocol)
An online public forum for articles and messages related to a certain topic. Discussion Group
A website to which anyone can add, edit or delete content Wiki
A web-based journal, also called a weblog. Blog
Created by: kpowers
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