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The Office Chapter 3
Managing Information to Enhance Productivity
Question | Answer |
---|---|
Putting facts or numbers into a meaningful and useful form. | Information Processing |
Methods of marketing products, such as through retail stores or online. | Sales Channels |
Converting paper documents to pictures that are stored and displayed by computer | Electronic Imaging |
A recorded message accessed and directed by the user to get or record information | Interactive Voice Response |
A program that gives instructions to a computer. | Software |
A group of computers and related devices that are linked and can share information. | Computer Network |
A destructive program loaded onto a computer and run without the user's knowledge. | Computer Virus |
Software and equipment used to prevent unauthorized access to computers and networks | Firewall |
A person who supervises company accounting and financial reporting activities | Controller |
Business costs not directly related to a product or service. | Overhead |
Statistics that describe a population, such as age or income level. | Demographic Data |
A program that allows the user to link data from two or more tables to create reports | Relational Database |
An information network like an intranet but partially available to some outside users | Extranet |
Information in electronic documents that is organized with links to information at other locations. | Hypertext |
A tool that allows files to be uploaded to or downloaded from a remote computer. | FTP (File Transfer Protocol) |
An online public forum for articles and messages related to a certain topic. | Discussion Group |
A website to which anyone can add, edit or delete content | Wiki |
A web-based journal, also called a weblog. | Blog |