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Interpersonal Comm.
Interpersonal Communication
| Question | Answer |
|---|---|
| a unit of two or more people who share a mission and the responsibility for working to achieve their goal | team |
| peer pressure causes tea members to withhold contrary or unpopular opinions | group think |
| private motives that affect the group's interaction | hidden agenda |
| those who don't contribute their fair share to the group's interaction | free riders |
| virtual offices that give everyone on a team access to the same set of resources and information | shared work-spaces |
| software that allows you to share resources | groupware |
| members work in different locations and collaborate online | virtual teams |
| electronic meetings | virtual meetings |
| three or more people are connected by phone simultaneously | teleconferencing |
| participants see and hear each other via software and cameras | videoconferencing |
| combine instant messaging, shared work spaces, and videoconferencing with other tools such as whiteboards where the team can collaborate in real time. | web-based meeting system |
| understand and retain the information in the speaker's message | content listening |
| understand and evaluate the meaning of the speaker's message on several levels | critical listening |
| understand the speaker's feelings, needs, and wants so that you can appreciate his or her point of view | emphatic listening |
| process of sending and receiving information, both intentionally and unintentionally, without using written or spoken language | nonverbal communication |
Created by:
daphbrown
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