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CCC Tutorial 1
Question | Answer |
---|---|
Describe the cross-cultural communication model. | (Look at Slide.) |
What is verbal communication? | Communicating with words. |
What are the two types of verbal communication? | Oral and written. |
What is non-verbal communication? | Communication without words. |
What are the four types of non-verbal communication? | Body language, space, dress/appearance and paralinguistics (noises like hmm, ah etc) |
What are interactional factors? | Factors which can shape or influence how you communicate |
What are some types of interactional factors? | – Cultural Space – Face – Gender – Age – Conflict resolution style – Decision-making – Refusal |
What is cross-cultural communication? | •Analysing the relationship between culture and communication, and •learning how cultural differences influence communication. |
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