POBF Lesson 1.01 Word Scramble
|
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
| Term | Definition |
| Abbreviation | A shortened version of a word or phrase. |
| Active | A technique that enables you to verbally and nonverbally communicate in a way that makes you agreeable and easy to understand. |
| Aggressive Communication Style | Method of expressing needs and desires that does not take into account the welfare of others. |
| Analyzers | A person who examines the structure of given data and tries to find patterns and relationships between parts of the data. |
| Analyzers' Non-Verbal Behaviors | Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions. |
| Brainstorming | Group discussion to discuss or solve problems |
| Collaborators | Easy going people and are easy to convince |
| Collaborators' Non-Verbal Behaviors | Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone. |
| Constructive Criticism | The process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner. |
| Controllers | People that take charge and are hard to convince. |
| Controllers' Non-Verbal Behaviors | Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion. |
| Criticism | Noting the problems or faults of a person or thing |
| Customer | A person or organization that buys goods or services from a store or business. |
| Defensive | Anxious to challenge or avoid criticism. |
| Detached | Separate or disconnected. |
| Enunciate | To say or pronounce clearly. |
| Etiquette | Polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | Ensures that an activity program is appropriate. |
| Impact Evaluation | Measure program effectiveness in the target audience. |
| Involved | A complex task, or being a part of something |
| Need (Target Audience) | Know what they need to hear |
| Objective | A specific result that a person or system aims to achieve within a time frame and with available resources |
| Passive | Accepting or allowing what happens or what others do, without active response or resistance. |
| Passive Aggressive Communication Style | To communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people's backs or sabotaging others' efforts. |
| Passive Communication | A style in which individuals have developed a pattern of avoiding expressing their opinions or feelings |
| Process Evaluation | Determines whether program activities have been implemented as intended. |
| Professional | Engaged in a specified activity as one's main paid occupation rather than as a pastime. |
| Reflective | Relating to or characterized by deep thought; thoughtful. |
| Research ( Target Audience ) | Know your target audience. |
| Socializers | Outgoing people who thrive on change. |
| Socializers' Non-Verbal Behaviors | eye contact, facial expressions, gestures, posture, and the distance between two individuals |
| Specificity ( Target Audience ) | Allows you to talk to more than one group |
| Strategy ( Target Audience ) | Helps connect to your target audience. |
| Sympathize | Feel or express sympathy |
| Target Audience | A particular group at which a film, book, advertising campaign, etc., is aimed. |
| Verbal | Sounds, languages, and a tone of voice. |
Created by:
KlingamanN
Popular Business sets