AT Management Chp 1 Word Scramble
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Term | Definition |
Power | Potential to influence others |
Position Power | Power given to you by your role in an organization |
Personal Power | Potential ability to influence others because of your personality or characteristics |
Counterpower | Potential to influence the behavior of a supervisor |
Authority | aspect of power given to groups or individuals that gives them the ability to make decisions for others |
Legitimacy | An aspect of power that gives the leader the right to force a subbordinate to do something |
Zone of indifference | Hypothetical boundary of legitimacy, determining what is reasonable to be accomplished or not. |
Honeymoon effect | time period after initial hiring where person is granted more authority to make decisions |
Leadership | A part of power that involves influencing behaviors and attitudes of others to achieve a goal |
Transactional leadership | An exchange between leaders and followers of one thing for another |
Transformational leadership | Aspect of leadership that uses change and conflict to raise the standards of the social system |
Scientific management | Management theory whose emphasis is on strict control of work to maximize production by being more efficient |
Unity of command | A principle of scientific management that uses one superior to direct the work of employees |
Hawthorne effect | Placebo effect (during experimental studies someone changes there behavior because they are being studied not because of a change made by the study) |
Total quality management | Management system emphasizing improvement in the work process and also focusing on the changing needs of the client. |
Management | Element of leadership that involves planning, decision making, and coordination of the activities of a group |
Interpersonal role | Managerial role, comming from having authority, that requires the manager to form relationships with others in the organization |
Figurehead role | Interpersonal role requiring the authority holder the represent the group in public |
Liaison role | Interpersonal role requiring the leader to interact with others from varying parts of the organization |
Informational role | Job that require the manager to collect, use and distribute information |
Monitor role | Informational role requiring the leader to observe and be aware of changes that will affect the group |
Disseminator role | Informational role requring the leader to communicate with members of the group |
Interference | Anything that distorts a message being sent from sender to receiver (ex. evironmental elements, form of communication) |
Spokesperson role | Informational role requiring communication with organizational influencers and members of the public |
Internal influencers | Organization decision makers |
Decisional role | Portion of a manager's work requiring authority to make decisions |
Entrepreneurial role | Type of decisional role, where the leader designs and initiates change within the organization |
Disturbance handler role | A type of decisional role in which the leader manages conflict |
Allocator of resources role | Decisional role in which the leader determines how assest will be devided |
Negotiator role | Decisional role in which the leader uses authority to bargain with internal or external members of the group |
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