Chapter 4 Test
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| A. verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationshipB. the use of a radio signal and a voice or digital message that is transmitted to pagers ("beepers") or desktop monitor radiosC. radio frequencies between 300 and 3,000 MHzD. the ability to transmit and receive simultaneouslyE. the federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activty.F. small computer terminals inside ambulances that directly receive data from the dispatch centerG. the legal document used to record all patient care activities. this report has direct patient care functions but also administrative and quality control functions. PCRs are also known as prehospital care reportsH. a trusting relationship that you build with your patientI. when a person considers his or her own cultural values as more important when interacting with people of a different cultureJ. when one imposes his or her beliefs, values, and practices on another because he or she believes his or her ideas are superiorK. a low-power portable radio that communicates through an interconnected series of repeater stations called "cells"L. the transmission of information to another person-- verbally or through body languageM. written documents, signed by the EMS system's medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care; also called protocolsN. the study of space between people and its effects on communicationO. the written portion of the EMT's patient interaction. this becomes part of the patients permanent medical recordP. radio frequencies between 30 and 300 MHz; the VHF soectrum is further divided into "high" and "low" bandsQ. a special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequencyR. questions that can be answered in short or single word responses |
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