any radio hardware containing a transmitter and receiver that is located in a fixed place
scanner
a radio receiver that searches or "scans" across several frequencies until the message is completed; the process is then repeated
trunking
telecommunication systems that allow a computer to maximize utilization of a group of frequencies
VHF (very high frequency)
radio frequencies between 30 and 300 MHz; the VHF soectrum is further divided into "high" and "low" bands
duplex
the ability to transmit and receive simultaneously
open-ended questions
questions for which the patient must provide detail to give an answer
dedicated line
a special telephone line that is used for specific point-to-point communications; also known as a "hot line"
simplex
single-frequency radio; transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive.
rapport
a trusting relationship that you build with your patient
mobile data terminals (MDT)
small computer terminals inside ambulances that directly receive data from the dispatch center
