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Tech Support Chapter 12

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Antivirus Software   Protects a computer against infection by identifying and removing any malicious logic programs in memory, in storage, or on files coming in as e-mail attachments  
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Back Up   Making a copy of a software/files/etc.  
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Boot Sector Virus   Replaces the boot program used to start the computer system with a modified, infected version of the boot program  
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Child, Parent, Grandparent Backup Method   Child: Daily Parent: Weekly Grandparent: Monthly  
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Computer Virus   A program designed to infect a computer and replicate itself by attaching itself to other programs  
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Diagnostic Software   Identify hardware problems  
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Differential Backups   Backs up files that have changed or been created since the last full backup  
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Disk Cloning   The creation of a complete image or copy of a computer’s hard drive, usually used to deploy a new operating system with application software on multiple computers in a corporate network or educational computer lab  
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Disk Imaging   Single file or storage device containing the complete contents and structure representing a data storage medium or device, such as a hard drive, tape drives, floppy disk, CD/DVD/BD and key drive  
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Encrypting Virus   Can transform itself into a nonreplicating program to avoid destruction by antivirus program  
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File Virus   Inserts virus code into program files or executable files  
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Full Backup   Backs up all data from the hard drive or a directory or folder of the hard drive  
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Incremental backup   Backs up only files that have changed or been created since the last backup  
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Initialization files   The root directory of the hard drive should contain only folders and system startup files  
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Inoculate   A process used by an antivirus program to copy a program file, which records information such as file size and file creation date in a separate file.  
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Logic bomb   Bomb is a program that is activated when a certain condition is detected  
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Macro   A shorthand representation for a number of lines of code.  
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Macro Virus   Uses the macro language of an application to hide virus code  
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Malicious Logic Program   That replicates by creating copies of itself, either on one computer or any number of computers on a network  
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Malicious Software Program   Any software that gives partial to full control of your computer to do whatever the malware creator wants. Malware can be a virus, worm, trojan, adware, spyware, root kit  
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Master Boot Record (MBR) Viruses   Attack disks in the same manner as boot sector viruses  
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Memory-Resident Virus   A virus that stays in memory after it executes and after its host program is terminated. In contrast, non-memory-resident viruses only are activated when an infected application runs.  
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Multipartite Virus   Has characteristics of a boot sector virus and a file virus  
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Non-Memory-Resident Virus   A virus that independently searches for and infects new targets on a computer system, rather than installing itself into memory and infecting executable files launched by the user.  
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Payload   The destructive event or prank the virus was created to deliver  
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Polymorphic Virus   Changes its distinguishing characteristics as it replicates  
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Polypartite Virus   Infect both boot records and program files  
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Quarantine   Makes the virus not be able to work  
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Stealth Virus   Actively conceals itself  
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Time Bomb   A type of logic bomb that is activated on a particular date  
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Trojan horse   A destructive program disguised as a real application, such as a screen saver  
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Utility Software   A program that performs a specific task, usually related to managing system resources or identifying a problem with a PC  
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Virus Definition   Unique string of bits, or the binary pattern, of the machine code of a virus  
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Virus Hoax   An e-mail message that spreads a false virus warning, usually in chain letter fashion, from person to person  
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Virus Signature   Known pattern of virus code  
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Virus   A program designed to infect a computer and replicate itself by attaching itself to other programs  
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Worm   A malicious logic program that replicates by creating copies of itself, either on one computer or any number of computers on a network  
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