Airport Terms
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| A/C (AIRCRAFT) | A vehicle that can fly, such as an airplane, helicopter, or glider.
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| ACM | Additional Crew Member (Jumpseat rider).
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| AFT | The back of an airplane.
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| AGENT | A company employee concerned with the handling of ground phases of flight operations.
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| AIR CARRIER | A commercial enterprise that provides scheduled flights for passengers.
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| AIRFOIL | Any surface, such as an airplane wing, designed to obtain reaction from the air through which it moves.
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| AIR POCKET | A condition in the atmosphere that can cause an airplane to loose altitude quickly.
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| AIRSPEED | The velocity of an aircraft.
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| ALIEN | A non-U.S. citizen.
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| ALT | Alternate Airport
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| ALTIMETER | The instrument used to measure the height of an aircraft above sea level, usually expressed in feet.
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| ALTITUDE | The height of which an aircraft flies above sea level.
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| AOG | Aircraft on Ground (Grounded due to Maintenance)
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| APOLLO | The name of the airline reservation computer system used by GoJet Airlines.
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| ATC (AIR TRAFFIC CONTROL) | The control of air traffic in the vicinity of an airport by the FAA.
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| AUXILIARY POWER UNIT (APU) | A separate engine on board the aircraft that provides power to the entire aircraft by the FAA.
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| BANK | To incline the aircraft at an angle while turning left or right. A number of flights leaving a Hub city during a short period of time.
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| BEVERAGE CART | Trolley used to roll down the aisle to serve beverages to the customer.
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| BID HOLDER | A flight attendant awarded a line of flying for a particular month.
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| BID SHEET | A form used to bid on a line of flying for a particular month.
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| BLOCK-TO-BLOCK | A time interval, beginning when the aircraft pulls away from the gate at the departure city and ending when the aircraft comes to a complete stop at the gate of the arrival city.
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| BOARDING PASS | The document provided to the passenger that permits the passenger to board the aircraft and claim a specific seat. Not all airlines issue boarding passes.
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| BOW (BASIC OPERATING WEIGHT) | The weight of the empty aircraft, plus the weight of the crew, fuel, oil, necessary publications.
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| BULKHEAD | A term used to define any dividing wall in the cabin of an aircraft.
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| BUMP | The practice of denying boarding to a confirmed passenger on an overbooked flight.
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| CABIN | The interior of an aircraft where the passengers are seated.
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| CANCELLED FLIGHT | An originally scheduled fight that is eliminated (cancelled) due to poor weather conditions, mechanical trouble or lack of equipment.
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| CAPT or CA (CAPTAIN) | Pilot who is in command of the flight and sits in the left seat in the cockpit. The Captain’s uniform jacket has 4 stripes on the end of the sleeves.
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| CARRY-ON BAGGAGE | Small personal items passengers are electing to carry in the cabin of the aircraft during flight. GoJet limits two per passenger.
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| CEILING | Term used by to refer to the distance from the ground to the underside of the clouds.
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| CFR | 1- Crash-Fire-Rescue Emergency Equipment 2- Code of Federal Regulations
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| CFR | CFR’s are the rules that govern the aviation industry (Airlines, Pilots, Flight Attendants, Maintenance, etc.) Strict adherence to CFR’s is mandatory.
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| CHARTER FLIGHT | Aircraft and crew are leased by a group or company for an unscheduled flight.
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| CHOCKS | Blocks placed in front of and behind aircraft tires to prevent aircraft from rolling in the ramp gate area.
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| CITY CODE | A 3-letter designation given to airport cities.
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| CITY PAIR | Departure and arrival cities.
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| COCKPIT | The area of the aircraft where the pilot sits (flight deck).
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| COMAIL/COMAT | Company Mail/Company Materials
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| CONCOURSE | Area of the terminal building where gates are located.
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| CONNECTION/CONNECTING FLIGHT | Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. The change can be either online or interline. Also referred to as a transfer.
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| CREW REST | The rest period required by a crew after a completed trip.
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| CREW SCHEDULING | The department responsible for assigning and keeping track of all flight crews.
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| DBA | Doing Business As
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| DEADHEAD | Transportation of a crew member from one point to another to cover a trip or return to a home base.
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| DELAY | A flight that is operating later than scheduled.
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| DESTINATION | Ultimate stopping place which a journey concludes.
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| DIRECT FLIGHT | A flight which may make an intermediate stop or stops before reaching its final destination but requires no change of aircraft.
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| DIVE | A steep descent.
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| DOMICILE | The city (station) where the crew member is based.
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| DOT (DEPARTMENT OF TRANSPORTATION) | The government agency that governs economic concerns of the transportation industry.
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| DOWNLINE | The next station or stations in the line of the flight’s scheduled routing.
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| EQUIPMENT | The actual aircraft.
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| ETA (ESTIMATED TIME OF ARRIVAL) | Estimated time for the aircraft to arrive.
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| ETD (ESTIMATED TIME OF DEPARTURE) | The time estimated for the aircraft to depart.
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| F/A (FLIGHT ATTENDANT) | A person who assists passengers in safety & service onboard any aircraft that seats 20 or more.
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| F/A JUMPSEAT | Collapsible seat in the cabin for the Flight Attendant to sit during takeoff & landing.
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| FAA (FEDERAL AVIATION ADMINISTRATION) | The government agency that regulates the safety of airline operations through specific Code of Federal Regulations (CFRs).
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| FERRY FLIGHT | A flight operated without revenue passengers, cargo or mail. A ferry flight is flown to move the aircraft to a different city either to begin a flight or to undergo maintenance.
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| FLIGHT | The movement of an aircraft from one location to another, as a scheduled flight, extra section, ferry flight, test flight or training flight.
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| F/O (FIRST OFFICER) | Pilot who sits in the right seat of the cockpit. The First Officer’s uniform jacket has 3 stripes on the end of the sleeves.
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| FLOOR LEVEL EXIT | All aircraft doors are floor level exits and are used as emergency exits.
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| FUSELAGE | The central body portion of an aircraft designed to accommodate the payload on the aircraft.
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| FWD (FORWARD) | The front of the aircraft towards the cockpit.
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| GALLEY | Small designated area where beverages & meals are served.
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| GATE | The area of the terminal building where passengers gather before boarding an aircraft.
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| GATEWAY | Last departure point from a country before arriving in another country.
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| GPU (GROUND POWER UNIT) | Ground support equipment used to supply on board power (lights, heat, air conditioning, etc.) to the aircraft.
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| GROUND SPEED | The speed of aircraft with reference to the surface of the earth.
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| GSC (GROUND SECURITY COORDINATOR) | Employee charged with overall responsibility of security related issues while the aircraft is on the ground.
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| HOLDING | A flight that is waiting for instructions to either takeoff, land or park at an available gate.
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| INBOUND | An aircraft that would be arriving or coming into a city.
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| ILS (INSTRUMENT LANDING SYSTEMS) | A system of navigational radios used for guiding aircraft during unfavorable weather conditions such as fog.
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| INOPERATIVE (INOP) | Not functioning.
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| INTERLINE | When the routing from one origin to destination requires 2 or more different air carriers to accommodate the passenger to their final destination.
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| INTERLINE CONNECTION | Changing from a flight of one carrier to a flight of another carrier.
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| INTERMEDIATE STATION | A scheduled stop or stops between the originating city and the final destination.
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| ISC (INFLIGHT SECURITY COORDINATOR) | The Captain of the flight who is charged with the overall responsibility of security related issues while the aircraft is in flight.
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| JUMPSEAT | A collapsible seat in the cockpit occupied by authorized personnel.
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| JUMPSEAT AUTHORITY | Authorization given to crew members & other eligible personnel to travel in the jumpseat.
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| JUMPSEAT RIDER | Authorized personnel occupying the jumpseat.
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| KNOT | Velocity of one nautical mile per hour.
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| LAYOVER | -Time spent on the ground between flights when passenger’s itinerary involves a correction. -The time spent downline between flights (crew rest).
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| LEG OF FLIGHT | Refers to each flight of the passenger or crew member itinerary.
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| LEGALITIES | Rules & regulations used to establish flying time& rest periods.
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| LINE OF FLYING | A series of flights sequenced together to produce a monthly work schedule.
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| LOCAL PASSENGER | Customer who boards the aircraft at the originating station.
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| MAAS (MEET AND ASSIST) | A request for ground personnel to meet & assist a passenger.
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| NO-SHOW | A traveler who does not show up for a flight on which he has a reservation & fails to cancel that reservation. Airlines will cancel all further flights on a traveller’s itinerary when a passenger no-shows.
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| NRMR (NON-REVENUE MUST RIDE) | An airline employee travelling positive space on a Must Ride status. This crew member needs to travel from one point to another to cover a trip or return to home base.
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| NRPS (NON-REVENUE POSITIVE SPACE) | An airline employee travelling on business holding a confirmed reservation.
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| NRSA (NON-REVENUE SPACE AVAILABLE) | An airline employee traveling for personal reasons, if space is available.
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| NON-STOP FLIGHT | A flight that takes off at your origin point & does not land until it reaches your final destination point.
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| NTSB (NATIONAL TRANSPORTATION SAFETY BOARD) | The government agency that investigates & reports reasons for accidents & recommends solutions to the FAA.
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| OAL | Other Airline.
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| OFFLINE | Traveling via another airline or a combination of other airlines.
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| ONLINE | When travel involves only one carrier.
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| ONLINE CONNECTION | Changing from one flight to another flight of the same carrier.
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| OPEN TIME | Any flight time that is not assigned to a crewmember.
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| ORIGIN (ORIGINATING STATION) | The city where the flight begins.
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| OUTBOUND | An aircraft that would be departing from a city.
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| OVERBOOKING | The practice by the airlines of confirming more seats on an aircraft than are actually available. Overbooking is designed to protect the airlines from no-shows.
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| OVERHEAD BINS | Storage compartments located over the seats inside an aircraft cabin.
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| OVERSALE | A situation which occurs when a customer has a confirmed reservation & a valid ticket but is not accommodated on the flight.
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| PAX / PSGR (PASSENGER) | Customer who travels on a scheduled airline flight.
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| PAWOB (PASSENGER ARRIVING WITHOUT BAGGAGE) | This passenger had checked his baggage at his origin city & at his destination his did not show up on the flight due to an error on the airline(s) part.
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| PAYLOAD | The total weight of passengers & cargo carried on the aircraft.
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| RAMP | The area adjacent to the terminal building for aircraft loading & unloading.
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| RECURRENT TRAINING | Training required on an annual intended to review regulations, policies, procedures & changes.
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| REISSUE / REROUTE | A rewriting of an existing ticket due to a change in fare, class of service or routing.
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| RESCHEDULED FLIGHT | A change to a crewmember’s assigned flight or flights due to unforeseen circumstances, ie. cancellations, mechanicals, etc.
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| RESERVE CREW | Flight crew on standby for duty.
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| RESERVE SCHEDULE OR RESERVE DAYS | A month or day schedule requiring a crewmember to be available on a “stand-by” basis in the event of unforeseen scheduling emergencies.
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| RON | Remains overnight.
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| ROUTING | The way travel between the origin & destination is arranged.
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| RUNWAY | The area used specifically for the landing & takeoff of aircraft.
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| ST. ELMO’S FIRE | A build up of electrical charge on the airplane.
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| SCHEDULED FLIGHT | A flight identified with a flight number & is published in the timetable to originate & terminate at specific station & times.
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| SEQUENCE | A series of flights paired together to produce a daily work schedule.
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| STANDBY | A traveler who does not have a confirmed reservation & must wait at the airline gate for a seat to become available.
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| STATION | Airport office in a city served by GoJet Airlines.
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| STOP / STOPOVER | An intermediate stopping point on a journey, whether voluntary or involuntary.
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| STOW | To secure baggage into a safe location in flight.
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| TAXI | To operate an aircraft under its own power on the ground, except when involved in takeoffs or landings.
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| TAXI WAY | Paved areas connecting the ramp to the runway.
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| TERMINATING STATION | The city where the flight ends.
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| THRU PASSENGER | A passenger who has boarded the aircraft at a previous station & remains on board at the immediate stop to continue on the flight to its destination.
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| TRANSFER | Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as “connection.”
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| TSA | Transportation Security Administration
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| TURN AROUND | Aircraft or flight that is used to operate into a city & originate as a new flight number out of that city.
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| UNACCOMPANIED MINOR | Children under the age of 12 traveling by themselves, without an adult.
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| WAKE TURBULENCE | The disturbance in the air caused by the passage of an airfoil.
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| ZULU TIME | Standard world time. Based on the local time at the Prime Meridian. Used by APOLLO for inputting flight times.
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