QX General Terms
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| A/C | Aircraft
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| ACM | Additional Crewmember
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| APU | Auxiliary Power Unit
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| CBA | Collective Bargaining Agreement (FA Contract)
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| CPA | Capacity Purchase Agreement
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| CFR | Code of Federal Regulation
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| COB | Carry-on Bag
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| ETA | Estimated Time of Arrival
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| ETD | Estimated Time of Departure
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| FAM | Flight Attendant Manual
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| FDDS | Flight Document Distribution System
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| FLT | Flight
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| GPU | Ground Power Unit
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| INFLT | Inflight
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| LHS | Left Hand Side
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| MDT | Mountain Daylight Time
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| MEL | Minimum Equipment List
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| MST | Mountain Standard Time
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| MTX | Maintenance
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| NE | Non-essential Equipment
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| PAX | Passenger
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| PDT | Pacific Daylight Time
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| PIC | Pilot in Command
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| PSI | Pounds per Square Inch
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| PST | Pacific Standard Time
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| RHS | Right Hand Side
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| UTC | Unable to Contact
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| XLD | Cancelled
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| Annunciator Panel | Bank of colored lights that work in conjunction with the aircraft call chime system
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| Ballast | Weight added to an aircraft to keep it in proper weight and balance
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| Block Time | The time the chocks are pulled from beneath the aircraft wheels prior to taxi until the chocks are replaced upon completion of the flight
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| Bulkhead | The partition or wall separating various compartments in an aircraft
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| Check Ride - FAA | An evaluation given to a crewmember by a qualified FAA official, or other designated person
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| Check Ride - Horizon Air | An evaluation on board the aircraft given by an Inflight Training and Compliance Specialist or other members of the training department. The evaluation involves ensuring the Flight Attendant meets all safety-related and company-related standards
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| Ceiling | The distance from the ground to the base of the lowest cloud, measured in feet
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| Altitude | The height above sea level measured in feet
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| CG | Center of Gravity - The center of gravity of the aircraft depending on weight and balance of the loads
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| ABP | Able-bodied Person - a passenger, not crewmember, who assists in evacuating the aircraft
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| BOB | Buy on Board - Food and hard alcohol
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| Clearance | The approval given for an airplane to fly the specified route in the flight plan
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| Cowling | The metal that encloses an engine
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| Critical Phase of Flight | All ground operations involving taxi, takeoff, landing and all other flight operations conducted below 10,000 feet.
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| Cruising Altitude | The height at which an aircraft flies for the majority of flight after ascent and before descent
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| Decompression | When the cabin pressurization system has failed and the atmosphere inside the aircraft equals the air outside the aircraft
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| Enpennage | The tail assembly of the aircraft
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| Draft | Mandatory assignment of a Flight Attendant to duty on a day off
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| Ditching | Term used for a water landing and evacuation of an aircraft
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| Duty Time | The time a FA is on duty. Duty time begins one hour prior to scheduled departure time of the first flight of a flying sequence and extends to 15 minutes after the termination of the last flight of a flying sequence
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| FAIF | Flight Attendant Information File - Contains pertinent information and must be read before each scheduled trip
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| FCIF | Flight Crew Information File - Contains pilot information (sames as FAIF for FA's)
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| Feathered Prop | When the propeller blade turns so the leading edge is into the wind. This reduces drag or wind resistance making it easier to fly the aircraft with an engine inoperative
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| Ferry Flight | A flight with no passengers or cargo on board which is made to position an aircraft for a flight or to get it to it's home base
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| Flight Crew Member | FAA term used for pilots
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| Flightdeck | Cockpit - The area from which the aircraft is flown
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| Flight Plan | Is submitted to ATC prior to take off which reflects a predetermined plan to be followed during flight
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| Goldstreak | Counter to counter, small package service provided by Alaska Air
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| Ground Speed | The speed of an aircraft, or flight, measured by the distance it travels over the ground taking wind velocity into account. For example, if an aircraft cruises at 300 MPH and there is a 25 MPH tailwind, the ground speed would be 325 MPH
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| Holding | A predetermined maneuver that keeps an aircraft within specific air space while waiting to descend
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| HUBS | The connecting terminals that are served by commuter and major airlines
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| IFR | Instrument Flight Rules - The weather conditions, which require pilots to fly by instruments only
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| ILS | Instrument Landing System - an electronic system that gives directional and elevation guidance to the runway in poor weather conditions
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| IOE | Initial Operating Experience - The time a flight attendant trainee will fly under the supervision of an Inflight Trainer
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| Inboard | Nearest to the aisle
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| IRF | Inflight Read File - Contains items that do not have a direct operational impact. IRF's are not mandatory, but are encouraged to be read at the FA's leisure. Some examples include hotel changes and bidding information
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| ITM | Instant Travel Maching - A kiosk that allows PAX and crew to check in for a flight without assistance from a gate agent
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| MCD | Main Cabin Door
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| JS | Jump Seat
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| Movement on the surface | The movement of an aircraft on the surface of the airport, including pushback, towing and taxi
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| OAG | Official Airline Guide - a listing of all airline schedules
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| On-line FA | A FA actively working a schedule
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| On-line Station | Cities that are served on a regularly scheduled basis
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| Outboard | Furthest from the aisle
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| Photo Luminescent Lighting | lighting system on or near floor to help guide PAX to exits in the darkened cabin
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| Placard | An informational sign designating the location of, or use of, emergency equipment or exits
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| Positive Space PAX | A PAX paying an adequate portion of a ticket to guarantee him/her a seat
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| Pressurization | Air that is compressed by the engines and fed into the cabin to maintain a lower cabin altitude than the aircraft is actually flying
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| QT | Quick Turn - procedures followed to reduce the ground time of an aircraft when the flight is behind schedule
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| Star Flight | The first flight of the day for each aircraft
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| Sterile Flightdeck | Cockpit - Regulation that prohibits flight crewmembers from performing any duties during a critical phase of flight except those required for the safe operation of the airplane
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| Tops | Reported top of cloud layer, or overcast
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| Trip Pairing | A series of flights that are grouped together to make up a flying sequence
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| UM | Unaccompanied Minor - child ages 5 - 12 who is traveling alone
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| VFR | Visual Flight Rules - Weather conditions that permit operation of the aircraft by use of visual references to the ground
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| Weight & Balance | The placement of passengers and cargo on an aircraft to keep it in balance
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| ALW | Walla Walla, WA
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| BIL | Billings, MT
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| BLI | Bellingham, WA
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| BOI | Boise, ID
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| BZN | Bozeman, MT
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| EAT | Wenatchee, WA
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| FAT | Fresno, CA
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| FCA | Kalispell, MT
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| GEG | Spokane, WA
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| GTF | Great Falls, MT
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| HLN | Helena, MT
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| LAP | La Paz, Mexico
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| LAS | Las Vegas, NV
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| LAX | Los Angeles, CA
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| LTO | Loreto, Mexico
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| LWS | Lewiston, ID
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| MRY | Monteray, CA
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| MMH | Mammouth, CA
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| MFR | Medford, OR
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| MSO | Missoula, MT
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| OAK | Oakland, CA
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| PDX | Portland, OR
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| PSC | Pasco, WA
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| PSP | Palm Springs, CA
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| PUW | Pullman, WA
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| RDM | Redmond/Bend, OR
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| RNO | Reno, NV
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| SAN | San Diego, CA
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| SEA | Seattle, WA
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| SFO | San Francisco, CA
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| SJC | San Jose, CA
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| SMF | Sacremento, CA
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| STS | Santa Rosa, CA
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| SUN | Sun Valley, ID
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| YEG | Edmonton, Alberta
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| YKM | Yakima, WA
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| YLW | Kelowna, B.C.
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| YVR | Vancouver, B.C.
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| YYC | Calgary, Alberta
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| YYJ | Victoria, B.C.
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| NTSB | National Transportation Safety Board
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| ATC | Air Traffic Control
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| A4A/RAA | Airlines for Americas/Regional Airline Association
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| DHS | Department of Homeland Security
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| TSA | Transportation Security Administration
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