Airline Terminology
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| A/C (Aircraft) | Vehicle that can fly, i.e. airplane, helicopter or glider
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| ACM | Additional Crew Member (Jumpseat rider)
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| AFT | Rear/back of the airplane
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| AGENT | Company employee concerned w/handling of ground phases of flight operations
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| AIR CARRIER | Commercial enterprise that provides scheduled flights for passengers
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| AIRFOIL | Any surface, such as an airplane wing, designed to obtain reaction from the air thru which it moves
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| AIR POCKET | Condition in the atmosphere than can cause an airplane to loose altitude quickly.
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| AIRSPEED | Velocity of an aircraft
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| ALIEN | Non-US citizen
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| ALT | Alternate airport
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| ALTIMETER | Instrument that measures the height of an aircraft above sea level (in feet)
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| ALTITUDE | Height of which the Aircraft flies above sea level
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| AOG | Aircraft on Ground (Grounded due to maintenance)
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| ATC (AIR TRAFFIC CONTROL) | Controle of local air traffic in the vicinity of an airport by the FAA
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| AUXILIARY POWER UNIT (APU) | A separate engine on board the aircraft that provides power to the entire aircraft.
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| BANK | -To incline the aircraft at an angle while turning left or right
-A number of flights leaving a Hub city during a short period of time
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| BEVERAGE CART | Trolley used to serve beverages
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| BID HOLDER | Flight attendant awarded a line of flying for a particular month
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| BID SHEET | Form used to bid on a line of flying for a particular month
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| BLOCK-TO-BLOCK | Interval of time beginning when aircraft pulls away from gate and ends when aircraft comes to complete stop at gate at arrival city
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| BOARDING PASS | Doc that permits passenger to board the aircraft and claim a specific seat, not all airlines issue boarding passes
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| BOW (BASIC OPERATING WEIGHT) | The weight of an empty aircraft, plus the weight of the crew, fuel, oil, necessary publications
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| BULKHEAD | Any dividing wall in the cabin of the aircraft
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| BUMP | Practice of denying boarding to a confirmed passenger on an overbooked flight
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| CABIN | Interior of aircraft where passengers are seated
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| CANCELLED FLIGHT | Originally scheduled flight cancelled due to poor weather, mechanical trouble or lack of equipment
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| CAPT or CA (CAPTAIN) | Pilot who's in command of the flight, sits in the left seat in the cockpit, uniform has 4 stripes on the end of the sleeves
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| CARRY-ON BAGGAGE | Small personal items passengers elect to carry in the cabin during flight, limits 2 per passenger
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| CEILING | Distance from the ground to the underside of the clouds
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| CFR | 1- Crash-Fire-Rescue Emergency Equipment
2- Code of Federal Regulations
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| CHARTER FLIGHT | Aircraft & crew leased by a company for an unscheduled flight
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| CHOCKS | Blocks placed in front and behind aircraft tires to prevent rolling in the ramp gate area
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| CITY CODE | 3 letter designation given to airport cities
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| CITY PAIR | Departure & arrival cities
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| COCKPIT | Aka flight deck, where pilot sits
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| COMAIL/COMAT | Company Mail/Company Materials
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| CONCOURSE | Area of terminal where gates are located, where aircraft arrive/depart from gate and load/deplane passengers
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| CONNECTION/CONNECTING FLIGHT | Flights that require a change of aircraft at an intermediate point before arriving at final destination, aka "transfer"
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| CREW REST | Required rest period by a crew after a completed trip
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| CREW SCHEDULING | Dept responsible for assigning & keeping track of all flight crews
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| DBA | Doing Business As
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| DEADHEAD | Transportation of a crew member from 1 point to another in order to cover a trip or return to home base
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| DELAY | Flight operating later than scheduled
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| DESTINATION | Stopping place where journey concludes
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| DIRECT FLIGHT | Flight which may make an intermediate stop or stops before reaching its final destination but requires NO change of aircraft
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| DIVE | Steep descent
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| DOMICILE | City/station where crew member is based
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| DOT (DEPARTMENT OF TRANSPORTATION) | Gov't agency responsible for economic concerns of the transportation industry
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| DOWNLINE | Next station/stations in line of the flight's scheduled routing
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| EQUIPMENT | Actual aircraft
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| ETA (ESTIMATED TIME OF ARRIVAL) | Time estimated for aircraft to arrive
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| ETD (ESTIMATED TIME OF DEPARTURE) | Time estimated for the aircraft to depart
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| F/A (FLIGHT ATTENDANT) | Assists passengers in safety & service onboard any aircraft seating more than 20 ppl
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| F/A JUMPSEAT | Collapsible seat in cabin for FA to sit during takeoff & landing
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| FAA (FEDERAL AVIATION ADMINISTRATION) | Govt agency that regulates safety of airline operations thru specific Code of Federal Regulations (CFRs)
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| FERRY FLIGHT | Flight operated w/out revenue passengers, cargo or mail.. used to move aircraft to a different city to either begin a flight or undergo maintenance
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| FLIGHT | Movement of an aircraft from one location to another as a scheduled flight, extra section, ferry flight, test flight or training flight
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| F/O (FIRST OFFICER) | Pilot who sits in right seat of cockpit, uniform has 3 stripes on end of sleeve
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| FLOOR LEVEL EXIT | All aircraft doors are floor level exits and are used as emergency exits
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| FUSELAGE | Central body portion of aircraft accomodates the payload on the aircraft
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| FWD (FORWARD) | Front of the aircraft towards the cockpit
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| GALLEY | Designated area where beverages/meals are served
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| GATE | Area in terminal building where passengers gather before boarding an aircraft
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| GATEWAY | Last departure point from a country before arriving in another country
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| GPU (GROUND POWER UNIT) | Ground support equipment used to supply on board power (lights, heat, a/c, etc) to the aircraft
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| GROUND SPEED | Speed of an aircraft with reference to the surface of the earth
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| GSC (GROUND SECURITY COORDINATOR) | Employee charged w/overall responsibility of security related issues while aircraft is on the ground
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| HOLDING | Flight that is waiting for instructions to either takeoff, land or park at an available gate
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| INBOUND | Aircraft coming into/arriving at a city
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| ILS (INSTRUMENT LANDING SYSTEMS) | System of navigational radios used for guiding aircraft during unfavorable weather conditions such as fog
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| INOPERATIVE (INOP) | Not functioning
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| INTERLINE | When the routing from origin to destination requires 2 or more different air carriers to accommodate the passenger to their final destination
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| INTERLINE CONNECTION | Changing from a flight of one carrier to a flight of another carrier
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| INTERMEDIATE STATION | Scheduled stop or stops between the originating city and the final destination
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| ISC (INFLIGHT SECURITY COORDINATOR) | Captain of the flight who is charged w/overall responsibility of security related issues while the aircraft is in flight
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| JUMPSEAT | Collapsible seat in the cockpit occupied by authorized personnel
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| JUMPSEAT AUTHORITY | Authorization given to crew members and other eligible personnel to travel in the jumpseat
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| JUMPSEAT RIDER | Authorized personnel occupying the jumpseat
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| KNOT | Velocity of one nautical mile per hour
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| LAYOVER | -Time spent on the ground between flights when passenger's itinerary involves a connection
-Time spent downline between flight (crew rest)
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| LEG OF FLIGHT | Refers to each flight of the passenger or crew member itinerary
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| LEGALITIES | Rules & regulations used to establish flying times & rest periods
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| LINE OF FLYING | Series of flights sequenced together to produce a monthly work schedule
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| LOCAL PASSENGER | Customer who boards the aircraft at the originating station
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| MAAS (MEET & ASSIST) | Request for ground personnel to meet & assist a passenger
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| NO-SHOW | Traveler who doesn't show for flight on which he has a reservation & fails to cancel, after which the airlines will canx all further flights on that traveler's itinerary
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| NRMR (NON-REVENUE MUST RIDE) | Airline employee traveling positive space on a MUST RIDE status. This crew member needs to travel from one point to another to cover a trip or return to home base
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| NRPS (NON-REVENUE POSITIVE SPACE) | Airline employee traveling on business holding a confirmed reservations
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| NRSA (NON-REVENUE SPACE AVAILABLE) | Airline employee traveling for personal reasons, if space is available
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| NON-STOP FLIGHT | Flight that takes off at your origin point & does not land until reaches your final destination point
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| NTSB (NATIONAL TRANSPORTATION SAFETY BOARD) | Gov't agency that investigates & reports for accidents and recommends solutions to the FAA
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| OAL | Other airline
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| OFFLINE | Traveling via another airline or a combination of other airlines
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| ONLINE | When travel involved only one carrier
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| OPEN TIME | Any flight time that is not assigned to a crew member
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| ORIGIN (ORIGINATING STATION) | City where the flight begins
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| OUTBOUND | Aircraft that would be departing from a city
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| OVERBOOKING | Practice of an airline to confirm more seats on an aircraft than are actually available, designed to protect the airlines from no-shows
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| OVERHEAD BINS | Storage compartments located over the seats inside an aircraft cabin
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| OVERSALE | Situation which occurs when a customer has a confirmed reservation and a valid ticket but is not accommodated on the flight
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| PAX/PSGR (PASSENGER) | Customer who travels on a scheduled airline flight
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| PASSENGER COUPON | The last coupon of an airline ticket. Coupon is clearly marked & serves as the passenger record for expense reports.
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| PAWOB (PASSENGER ARRIVING WITHOUT BAGGAGE) | Passenger checked baggage at his origin city, but due to airline error, baggage did not show up on flight
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| PAYLOAD | Total weight of passengers & cargo carried on aircraft
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| RAMP | Area adject to the terminal bldg for aircraft loading & unloading
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| RECURRENT TRAINING | Required annual training to review regulations, policies, procedures & changes
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| REISSUE/REROUTE | Rewriting of an existing ticket due to a change in fare, class of service, or routing
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| RESCHEDULED FLIGHT | Change to a crewmembers assigned flight or flights due to unforeseen circumstances, i.e. cancellations, mechanicals, etc
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| RESERVE CREW | Flight crew member on standby for duty
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| RESERVE SCHEDULE OR RESERVE DAYS | Month or day schedule requiring a crew member to be available on a "stand-by" basis in the event of unforeseen scheduling emergencies
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| RON | Remains overnight
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| ROUTING | How travel is arranged between origin and destination
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| RUNWAY | Area used for landing and takeoff of an aircraft
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| ST. ELMOS'S FIRE | Build up of electrical charge on the airplane
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| SCHEDULED FLIGHT | Flight identified w/a flight number and is published in the timetable to originate & terminate at specific stations & times
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| SEQUENCE | Series of flights paired together to produce a daily work schedule
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| STANDBY | Traveler who doesn't have a confirmed reservation and must wait at the airline gate for a seat to become available
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| STATION | Airport office in a city served by GoJet Airlines
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| STOP/STOPOVER | Intermediate stopping point on a journey, whether voluntary or involuntary
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| STOW | To secure baggage into a safe location in flight
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| TAXI | To operate an aircraft under its own power on the ground, except when involved in takeoffs or landings.
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| TAXI WAY | Paved areas connecting the ramp to the runway
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| TERMINATING STATION | City where the flight ends
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| THRU PASSENGER | Passenger who has boarded the aircraft at a previous station & remains on board at the intermediate stop to continue on the flight to its destination
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| TRANSFER | Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as "connection".
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| TSA | Transportation Security Adminstration
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| TURN AROUND | Aircraft or flight that is used to operate into a city & originate as a new flight number out of that city
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| UNACCOMPANIED MINOR | Children under the age of 12 traveling by themselves, without an adult
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| WAKE TURBULENCE | The disturbance in the air caused by the passage of an airfoil
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| ZULU TIME | Standard world time, based on the local time at the Prime Meridian. Used by APOLLO for inputting flight times
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