MarketingVocats4.02
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| Being aware of personal feelings and using them to make decisions and being able to manage emotions and handle them. | Emotional Intelligence
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| Understanding another person’s situation or feelings. | Empathy
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| Self-respect or valuing ones personal worth | Self Esteem
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| Learning about oneself by looking at work values, interests, aptitude, abilities, and personality traits. | Self assessment
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| Describe what is important to someone in a career | Work Values
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| The things someone enjoys spending time doing | Interests
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| Those things that come naturally or may be learned quickly. | Aptitude
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| Another term for aptitude | Abilities
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| Not necessarily learned but are part of someone’s personality like friendliness and creativity. | Personality Traits
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| Guidelines for human behavior; the study of moral choices. | Ethics
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| The part of human behavior that can be evaluated in terms of right or wrong. | Morals
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| Accepted levels of behavior to which individual behavior is compared. | Standards
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| The result of an action | Consequences
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| Positive traits, such as loyalty, respect, honesty, and compassion that are found within a person. | Virtues
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| Recognizing the difference between right and wrong, then choosing what is right. | Ethical Behavior
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| One might obtain his/her belief system from his/her spiritual being, parents, or government. | Higher Authority
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| A belief system might be based on values and beliefs of the individual’s nation or origin or residence. | Culture
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| One might use reason as a tool for making ethical decisions | Logic
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| Applying principles of right or wrong to workplace situations | Business Ethics
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| A systematic set of rules and procedures used to guide the behavior of an individual, business, or culture. | Code of Ethics
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| The obligations of an employee to fulfill the job responsibilities and to give the employer a fair day’s work for the pay earned. | Employee Duties
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| The entitlement of an employee to equal opportunity, fair pay, and safe working conditions. | Employee Rights
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| Protects rights like discrimination based on age, ethnicity, and religion. | Equal Opportunity Act
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| A work environment that fosters positive productivity, quality work, workplace values, commitment to excellence, constructive criticism, encouragement for growth, and continuing education | Positive Climate
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| Awareness of cultural differences and similarities. | Cultural Sensitivity
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| Different people have different backgrounds and identities. | Diversity
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| Acceptable social behavior in business or professional situations-differs from country to country | Business Etiquette
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| Identifying someone or something by a single trait or as a member of a certain group rather than as individuals | Stereotyping
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| The belief that one’s own culture is the best. This often leads to a more severe cultural problem called prejudice, which brings out hostility towards a group. | Cultural Bias
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| Added compensation other than money an employer gives his/her employees. | Benefits
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| Includes tuition reimbursement, special bonuses, special recognition, performance awards, and internal promotion programs. | Incentives
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| Standing up for what one believes in by showing confidence and authority. | Appropriate Assertiveness
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| The good working relationship among employees resulting from combined support, leadership, and cooperation. | Teamwork
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| A specific commitment made by a person or a group of people. | Agreement
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| A collective agreement reached by the members of a group. | Consensus
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Created by:
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