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Communication in the Dental Office

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Copier   A business machine that can make duplicates (copies) from an original  
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Fax machine   A business machine that is attched to a phone line that transmits hard copy written messages (handwritten or typed); "fax" is short for "facsimile"  
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HIPPA   The Health Insurance Portability and Accountability Act of 1996, which specifies federal regulations ensuring privacy of a patient's healthcare information  
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Human behavior   The collection of actions performed by human beings who have been influenced by a person's culture, attitudes, emotions, values, ethics, and authority  
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Letterhead   The part of a letter (or printed stationary) that contains the name and address of the person sending the letter  
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Marketing   A way of advertising or recruting people to a business  
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Nonverbal communication   Type of communication in which body languageis used as a form of expression  
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Salutation   A part of the letter that contains the introductory greeting  
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Socialization   The process through which society influences individuals  
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Verbal communication   Type of communication in which words are used as a form of expression  
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Word processing software   A computer program designed to create most types of business documents  
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Created by: KalynBaimakovich
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