Chapter 1: The Life, Times, and Career of the Salesperson Assignment
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
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The sales process typically begins with determining the prospect or the customer. Arrange the steps that follows this step of the sales process in the order of occurrence. (Place the first step at the top.) | show 🗑
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show | 1.Lack of dependability
2.Unprofessional conduct
3. Lack of product knowledge
4. Time wasting
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show | False
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show | Blank 1: sales
Blank 2: process
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Match the deadly sins of business selling Time wasting | show 🗑
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show | Making a sales call without doing necessary homework
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show | Following practices such as backdoor selling and prying to find out a competitor's prices
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show | Failing to stand behind the product, clearly communicate, and honor promises
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Match the deadly sins of business selling Unprofessional conduct | show 🗑
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show | Promising anything to get a purchase order
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Which of the following are goals of using technology in the sales process? (Check all that apply.) | show 🗑
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In business, a traditional definition of _____ refers to the individualized communication of information to persuade a prospective customer to buy something—a good, service, idea, or something else—that satisfies that individual's needs. | show 🗑
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show | People believe that traditional salespeople prioritize their self-interest.
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The channel structure used to transfer products from an organization to its customers is referred as ___. | show 🗑
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The value or worth of a product that attracts the buyer to exchange money or something of value for the product is known as ___. | show 🗑
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show | False
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show | American Society of Training and Development (ASTD)
Professional selling
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In the context of business, which of the following are true of the traditional definition of personal selling? (Check all that apply.) | show 🗑
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show | False
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True or false: According to research, only 7 percent of all marketing majors choose sales as their first job. | show 🗑
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Who among the following salespeople most likely follows the Core Principles of Professional Selling? | show 🗑
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show | The corporate marketing department
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What are the Core Principles of Professional Selling? (Check all that apply.) | show 🗑
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show | personal selling
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Select all that apply In the context of sales as a profession, which of the following are findings of various research and studies? | show 🗑
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show | 1. Obtaining commitment for purchase from customers
2. Examining customer needs
3. Providing customers with excellent service
4. Offering product benefits to customers
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show | 1. He should avoid disposing of his conscience when working.
2. He should never forget a customer after closing the sale.
3. He should actively participate in community affairs and help improve his community.
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Patricia Aburdene's Megatrends 2010: The Rise of Conscious Capitalism outlines new forces that will shape salespeople's jobs. According to this book, today's greatest megatrend is _____. | show 🗑
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show | customer
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Priya is a key account salesperson for a machinery manufacturer. Identify the guidelines that she should follow to be considered a professional and respected by her customers and competitors. (Check all that apply.) | show 🗑
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What should be the main goal of business? | show 🗑
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The activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large are referred to as _____. | show 🗑
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Created by:
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