communication
Help!
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| Aggressive customer | customer who readily complains, often loudly and at length.
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| chronic complainer | is never satisfied and feels there is always something wrong.
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| clientele | clients of a company or a business.
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| coaching session | manager trains employees how to properly handle given situations.
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| complaint | communication from a customer that alleges deficiencies after purchase has been made.
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| customer service | a company's customer ability to supply wants and needs to customer.
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| customer service representative | the person in a business or company that most often interacts with the customer before and after transaction has occurred.
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| high-roller customer | expects the absolute best willing to pay for generally complains in a reasonable manner.
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| manager | person who has control of company.
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| meek customer | customer who will generally not complain most dangerous to businesses because they will complain to other people.
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| rip-off customer | who wants to get something they are not entitled to receive often responds with a repetitive "not good enough" response.
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| Troubleshoot | to determine what problems exist and how to correct them.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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