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All Lesson 2 Vocab. Words

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
Web 2.0   A concept referring to the changing trends in the use of WWW technology and Web design that have led to the development of information-sharing and collaboration capabilities.  
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Crowdsourcing   A problem-solving model in which a task ordinarily performed by one person is outsourced to a large group or community in order to obtain and analyze large amounts of data.  
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Collective intelligence   The ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member.  
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Ajax   A programming methodology that uses a number of existing technologies together and enables Web applications to make incremental updates to the user interface without the need to reload the page.  
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Wikis   A page or collection of Web pages that can be viewed and modified by anybody with a Web browser and access to the Internet.  
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Folksonomy   The practice of categorizing online content through tags.  
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Web feed services   A data format for delivering Web content that is updated frequently.  
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Podcasts   The use of audio or video digital-media files that are distributed through web feeds to subscribed users.  
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Semantic web   A Web 2.0 implementation by which Web data is contextualized with the addition of machine-readable metadata.  
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Mashups   A Web page that integrates content and scripts from multiple Web sites to create new applications.  
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XMLHttpRequest   An application programming interface (API) that is used to transfer XML and other text data between a Web server and browser.  
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Social networking   The practice of creating networks of friends, associates and clients who can discuss topics in common. Online social networking is a powerful concept used by individuals and businesses worldwide.  
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Instant messaging   A computer-based method of communication in which users can type and view messages sent to one or more recipients, and view the responses immediately.  
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Spim   Spam that is delivered through instant messaging.  
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Trackback   A method by which a blogger receives notification when other bloggers link to his or her blog entry.  
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Microformatting   A data format that adds human-readable metadata to existing code so that the data can be processed by other software.  
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Unified communications   A business trend that seeks to simplify and integrate all forms of communication. Also, a set of technologies that enable voice to be converted to text, and vice versa.  
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Convergence   The integration of telephony and data technologies.  
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Voice over IP   A technology that converts voice into data packets for transmission over a packet-switched IP network. Allows the use of the Internet for real-time voice and video traffic.  
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Call center   A centralized office used for the purpose of processing a large volume of requests by phone.  
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Contact center   A call center that allows consumers to contact agents via avenues other than by telephone.  
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Presence   A status indicator that conveys a person's willingness and ability to engage in communications.  
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Mobile computing   A person's ability to use technology in non-stationary positions and in transit.  
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