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Unit 3.01 Terms Bro

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May include several businesses involved with designing, developing, maintaining, improving, and obtaining products and services in order to meet the needs of customers.   Product/service management  
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Involves using the best ways for customers to locate, obtain, and use the products and services of a business.   Place (Distribution)  
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Involves communicating directly with potential customers in order to determine and satisfy their needs and wants.   Selling  
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Information management involves obtaining, managing, and using information about products and services, customers, and competitors to improve business decision-making and the preformance of marketing activities.   Marketing  
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Involves budgeting for marketing activities, securng necessary funds for operations, and providing financial assistance to customers.   Financing  
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Involves determining and communicating the value of products and services.   Pricing  
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Involves communicating information such as features and prices about products and services to potential customers.   Promotion  
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Specific set of questions asked to consumers.   Surveys  
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Small groups of consumers that discuss a specific product.   Focus groups  
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Record the actions of consumers rather than questioning them.   Observations  
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A comparison of two controlled alternatives for consumers.   Experiment  
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