Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Chapter 6 Marketing
Management Chapter 6
| Question | Answer |
|---|---|
| Human Resource Management (HRM) | The management function concerned with getting, training, motivating, and keeping competent employees. |
| Affirmative Action Programs | Programs that ensure that decisions and practices enhance the employment, upgrading, and retention of members of protected groups. |
| Work Councils | Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel. |
| Board Representatives | Employees who sit on a company's board of directors and represent the interest of employees. |
| Employment Planning | The process by which managers ensure they have the right numbers and kinds of people in the right places at the right time. |
| Human Resource Inventory | A report listing important information about employees such as name, education, training, skills, languages spoken, and so forth. |
| Job Analysis | An assessment that defines jobs and the behaviors necessary to perform them. |
| Job Description | A written statement that describes a job. |
| Job Specification | A written statement of the minimum qualifications that a person much possess to perform a given job successfully. |
| Recruitment | Locating, identifying, and attracting capable applicants. |
| Selection Process | Screening job applicants to ensure that the most appropriate candidates are hired. |
| Reliability | The degree to which a selection device measures the same thing consistently. |
| Validity | The proven relationship between a selection device and some relevant criterion. |
| Performance-Simulation Test | Selection devices based on actual job behaviors. |
| Realistic Job Preview (RJP) | A preview of a job that provides both positive and negative information about the job and the company. |
| Orientation | Introducing a new employee to the the and the organization. |
| Employee Training | A learning experience that seeks a relatively permanent change in employees by improving their ability to perform on the job. |
| Performance Management System | A system establishes performance standards that are used to evaluate employee performance. |
| 360-Degree Appraisal | An appraisal device that seeks feedback from a variety of sources for the person being rated. |
| Discipline | Actions taken by a manager to enforce an organization's standards and regulations. |
| Employee Counseling | A process designed to help employees overcome performance-related problems. |
| Compensation Administration | The process of determining a cost-effective pay structure that will attract and retain employees, provide an incentive for them to work hard, and ensure that pay levels will be perceived as fair. |
| Skill-Based Pay | A pay system that rewards employees for the job skills they demonstrate. |
| Variable Pay | A pay system in which an individual's compensation is contingent on performance. |
| Employee Benefits | Non financial rewards design to enrich employees lives. |
| Downsizing | The Planned elimination of jobs in an organization. |
| Layoff-Survivor Sickness | A set of attitudes, perceptions, and behaviors of employees who survive layoffs. |
| Sexual Harassment | Any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual's employment performance, or work environment. |
| Workplace Spirituality | A spiritual culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community. |
Created by:
VeryBerryKari
Popular Marketing sets