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Quarter1
Speech
Question | Answer |
---|---|
Sender | Encodes and delivers Message |
Receiver | Decodes message |
Message | Speakers words and actions |
Feedback | discernible response of receiver |
Channel | Medium which message passes from sender to receiver |
Noise | A force that interferes with process of communications |
Process | How everything affects everything else, all of the time |
Dynamic | Relating to being in motion |
Encode | Selecting specific Symbols by sender to represent ideas, thoughts, feelings, attitude. |
Decode | Assigning meaning to senders symbols by receiver |
Intended Message | Message the sender wants and attempts to communicate |
Actual Message | What sender actually says and does while transmitting the message |
Received Message | What receiver picks up from sender |
Communication Barrier | Inhibits or blocks communication, sometimes called noise Vocab, Educational background, Occupation, Age, Appearance, Personality Organization, Written skills |
Communication Breakdown | Failure in the communication act |
Perception | the awareness of objects or data through the medium of senses, making sense out of experience. |
symbols | Anything that represents something else, meaning is within people not words |
Signs | Serve to anticipate an event or indicate a fact or quality a gesture of motion that conveys information |
5 reasons we have different perceptions | Physical ability Present circumstances Knowledge + experience Expectations Ability to classify and interpret stimuli |
Language | A set of interrelated verbal words and symbols |
Vocal cues | The nonverbal qualities of the voice including pitch, rate, volume, and interaction, that helps receiver interpret meaning |
Tangible words | words that symbolize things that can be touched; that can be felt by touch; having actual form |
Intangible | Cannot be touched |
Syntax | Deals with arrangements of words in a sentence |
Semantics | Deals with meaning of words |
Connotation | Emotional associations of a Person |
Fact | An observed and Verifiable event |
Inferences | Statements about the Unknown made on the basis of what in known. cannot be determined true of false unless seen. |
Judgment | An attitude or statement that expresses approval or disapproval. Attitudes value the things. it says more about the person making the judgment |
Labeling | the practice of attacking a label or name to a person to then behaving as if the name or labor were that person |
stereotyping | projecting the characteristics of a group onto an individual |
Euphemism | A pleasant term substituted for a more direct, less pleasant term |
Relationship between verbal and non-verbal communication | Nonverbal message may complement verbal message; nonverbal message may contradict verbal; people tend to to believe their interpretation of non-verbal more than verbal; just as verbal, non-verbal is culturally and personally deceived |
Voice and vocal cues | meaning changes when emphasis changes |
Kine-sics | Body languages in 3 categories 1. Facial expressions 2. gestures 3. posture |
Emblems | Hand gestures or other non-verbal behaviors that convey emotion |
Affect display | Facial expressions or non-verbal behaviors that convey emotion ex; sadness, fear |
regulators | Non-verbal behaviors that regulate the back and forth nature of conversation |
Tactile communication | Non-verbal communication by means of touch |
Proximity | the use of space as an extension of personality and culture |
Interpersonal communication | communication with oneself |
Dyadic communication | Interpersonal communication between two and only two people |
Self-disclosure | what you reveal to others about yourself |
Empathetic listener | Person who listens from speakers point of view |
Pygmalion effect | A tendency to communicate and behave as we think others expect |
Johari Window | A communication model that describes the relationship between self-awareness and self-disclosure |
Communications | The process of human beings responding to verbal and non-verbal behavior. survival skill concept |
Oral communication | Communications consisting of specifying and listening |
Field of experience | All of a persons past and present experiences |
Body language | nonverbal communication by means of facial expressions gestures and postures |
Tone | The quality of ones voice |