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Speech

QuestionAnswer
Sender Encodes and delivers Message
Receiver Decodes message
Message Speakers words and actions
Feedback discernible response of receiver
Channel Medium which message passes from sender to receiver
Noise A force that interferes with process of communications
Process How everything affects everything else, all of the time
Dynamic Relating to being in motion
Encode Selecting specific Symbols by sender to represent ideas, thoughts, feelings, attitude.
Decode Assigning meaning to senders symbols by receiver
Intended Message Message the sender wants and attempts to communicate
Actual Message What sender actually says and does while transmitting the message
Received Message What receiver picks up from sender
Communication Barrier Inhibits or blocks communication, sometimes called noise Vocab, Educational background, Occupation, Age, Appearance, Personality Organization, Written skills
Communication Breakdown Failure in the communication act
Perception the awareness of objects or data through the medium of senses, making sense out of experience.
symbols Anything that represents something else, meaning is within people not words
Signs Serve to anticipate an event or indicate a fact or quality a gesture of motion that conveys information
5 reasons we have different perceptions Physical ability Present circumstances Knowledge + experience Expectations Ability to classify and interpret stimuli
Language A set of interrelated verbal words and symbols
Vocal cues The nonverbal qualities of the voice including pitch, rate, volume, and interaction, that helps receiver interpret meaning
Tangible words words that symbolize things that can be touched; that can be felt by touch; having actual form
Intangible Cannot be touched
Syntax Deals with arrangements of words in a sentence
Semantics Deals with meaning of words
Connotation Emotional associations of a Person
Fact An observed and Verifiable event
Inferences Statements about the Unknown made on the basis of what in known. cannot be determined true of false unless seen.
Judgment An attitude or statement that expresses approval or disapproval. Attitudes value the things. it says more about the person making the judgment
Labeling the practice of attacking a label or name to a person to then behaving as if the name or labor were that person
stereotyping projecting the characteristics of a group onto an individual
Euphemism A pleasant term substituted for a more direct, less pleasant term
Relationship between verbal and non-verbal communication Nonverbal message may complement verbal message; nonverbal message may contradict verbal; people tend to to believe their interpretation of non-verbal more than verbal; just as verbal, non-verbal is culturally and personally deceived
Voice and vocal cues meaning changes when emphasis changes
Kine-sics Body languages in 3 categories 1. Facial expressions 2. gestures 3. posture
Emblems Hand gestures or other non-verbal behaviors that convey emotion
Affect display Facial expressions or non-verbal behaviors that convey emotion ex; sadness, fear
regulators Non-verbal behaviors that regulate the back and forth nature of conversation
Tactile communication Non-verbal communication by means of touch
Proximity the use of space as an extension of personality and culture
Interpersonal communication communication with oneself
Dyadic communication Interpersonal communication between two and only two people
Self-disclosure what you reveal to others about yourself
Empathetic listener Person who listens from speakers point of view
Pygmalion effect A tendency to communicate and behave as we think others expect
Johari Window A communication model that describes the relationship between self-awareness and self-disclosure
Communications The process of human beings responding to verbal and non-verbal behavior. survival skill concept
Oral communication Communications consisting of specifying and listening
Field of experience All of a persons past and present experiences
Body language nonverbal communication by means of facial expressions gestures and postures
Tone The quality of ones voice
Created by: dmorris1130
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