Duties of a dental front office administrator

Patient charting, Patient billing, Providing referrals, Scheduling appointments.

Productivity/Multi-tasking

Are attitudes that give greater chances of achieving success in the dental front office administration field.

Speaking will of others, learning names, smiling, and compromising all help you to get along with others in the work place.

Headaches, difficulty concentrating, anxiety, and high blood pressure.

A quick stress reliever if done vigorously.

Characterized by commitment to quality, respect for others, active learning, personal integrity.

Initial/Final contact

This patient dentist relationship is usually conducted through the dental front office.

The dentist is responsible for all of the acts performed by the staff, even if the dentist is not physically present at the time.

Providing a structure and arranging things in a logical format.

Cancellation or missed-appointment policy

This is where patients that miss appointments without notice or cancellation should be.

The date the patient last came in for preventive care.

Sending model/impression to lab

Remember to carefully pack the model or impression to prevent damage during its trip, record all information to avoid later confusion about which model belongs to which patient.

When patients do not show up for scheduled appointments.

A preventive dental examination.

Creating and maintaining this is one of the most important and challenging responsibilities of dental office management.

This is done by maintaining a clean office for the patient and in sustaining the practice with repeat business.

Patient Sign in sheet

Used to monitor patient visits and to make sure that no one is overlooked or left sitting in the waiting room.

This is the majority of no shows created by patients.

Scheduling appointments

You should ask for the patients name, birth date, and phone number.

This should always be issued when money is collected from a patient.

Help

Options

focusNode

Didn't know it?
click below

Knew it?
click below

Don't Know

Remaining cards (0)

Know

retry

shuffle

restart

0:00

Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

Normal Size Small Size show me how

Front Office Admin.

Chapts. 1 and 6 Matching MOD 5

Question	Answer
Duties of a dental front office administrator	Patient charting, Patient billing, Providing referrals, Scheduling appointments.
Productivity/Multi-tasking	Are attitudes that give greater chances of achieving success in the dental front office administration field.
Interpersonal skills	Speaking will of others, learning names, smiling, and compromising all help you to get along with others in the work place.
Stress symptoms	Headaches, difficulty concentrating, anxiety, and high blood pressure.
Exercising	A quick stress reliever if done vigorously.
Professionalism	Characterized by commitment to quality, respect for others, active learning, personal integrity.
Initial/Final contact	This patient dentist relationship is usually conducted through the dental front office.
General Supervision	The dentist is responsible for all of the acts performed by the staff, even if the dentist is not physically present at the time.
Organization	Providing a structure and arranging things in a logical format.
Cancellation or missed-appointment policy	This is where patients that miss appointments without notice or cancellation should be.
Last recall visit	The date the patient last came in for preventive care.
Sending model/impression to lab	Remember to carefully pack the model or impression to prevent damage during its trip, record all information to avoid later confusion about which model belongs to which patient.
Broken appointments	When patients do not show up for scheduled appointments.
Recall Appointment	A preventive dental examination.
Daily Schedule	Creating and maintaining this is one of the most important and challenging responsibilities of dental office management.
Positive experience	This is done by maintaining a clean office for the patient and in sustaining the practice with repeat business.
Patient Sign in sheet	Used to monitor patient visits and to make sure that no one is overlooked or left sitting in the waiting room.
Small number	This is the majority of no shows created by patients.
Scheduling appointments	You should ask for the patients name, birth date, and phone number.
Reciept	This should always be issued when money is collected from a patient.

Created by: mgarrett

Popular Dentistry sets

Tooth Morphology

foundations of radiography, radiographic equipment and safety

Head and Neck Anatomy & Physiology

Surgical & oral instruments

Infection control

oral rad PIMA

introduction to dental assisting

Chapter 2 Perio

Clinical Oral Structures, Dental Anatomy and Root Morphology

DA Dental Charting review Chapter 14

from power point

DA Chapter 9 FINAL Tooth Morphology

"Know" box contains:
Time elapsed:
Retries: