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MKTG 250 Ch. 10

Vocab Review

QuestionAnswer
Product a good , service, or idea consisting of a bundle of tangible and intangible attributes that satisfies consumers’ needs and is received in exchange for money or something else of value.
Services The intangible activities or benefits that an organization provides to satisfy consumers’ needs in exchange for money or something else of value.
Durable Good One that usually lasts over many uses, such as appliances, cars, and smartphones.
Convenience products items that the consumer purchases frequently, conveniently, and with a minimum of shopping effort.
Shopping products items for which the consumer compares several alternatives on criteria such as price, quality, or style.
Specialty products items that a consumer makes a special effort to search out and buy.
Unsought products items that the consumer either does not know about or knows about but does not initially want.
Business products products organizations buy that assist in providing other products for resale.
Product item a specific product that has a unique brand, size, or price.
Product line a group of product or service items that are closely related because they satisfy a class of needs, are used together, are sold to the same customer group, are distributed through the same outlets, or fall within a given price range.
Product mix consists of all of the product lines offered by an organization.
Innovation product, service, or idea that consumers within a market segment perceive as new.
Protocol a statement that, before product development begins, identifies: (1) a well-defined target market; (2) specific customers’ needs, wants, and preferences; and (3) what the product will be and do to satisfy consumers.
Continuous innovation Requires no new learning by consumers.
Dynamically continuous innovation Disrupts consumer’s normal routine but does not require totally new learning.
Discontinuous innovation Requires new learning and consumption patterns by consumers.
Business analysis The stage of the new-product process that specifies the features of the product and the marketing strategy needed to bring it to market and make financial projections.
Commercialization the stage of the new-product process that positions and launches a new product in full-scale production and sales.
Created by: dom23uriarte
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