click below
click below
Normal Size Small Size show me how
MKTG 250 Ch. 10
Vocab Review
| Question | Answer |
|---|---|
| Product | a good , service, or idea consisting of a bundle of tangible and intangible attributes that satisfies consumers’ needs and is received in exchange for money or something else of value. |
| Services | The intangible activities or benefits that an organization provides to satisfy consumers’ needs in exchange for money or something else of value. |
| Durable Good | One that usually lasts over many uses, such as appliances, cars, and smartphones. |
| Convenience products | items that the consumer purchases frequently, conveniently, and with a minimum of shopping effort. |
| Shopping products | items for which the consumer compares several alternatives on criteria such as price, quality, or style. |
| Specialty products | items that a consumer makes a special effort to search out and buy. |
| Unsought products | items that the consumer either does not know about or knows about but does not initially want. |
| Business products | products organizations buy that assist in providing other products for resale. |
| Product item | a specific product that has a unique brand, size, or price. |
| Product line | a group of product or service items that are closely related because they satisfy a class of needs, are used together, are sold to the same customer group, are distributed through the same outlets, or fall within a given price range. |
| Product mix | consists of all of the product lines offered by an organization. |
| Innovation | product, service, or idea that consumers within a market segment perceive as new. |
| Protocol | a statement that, before product development begins, identifies: (1) a well-defined target market; (2) specific customers’ needs, wants, and preferences; and (3) what the product will be and do to satisfy consumers. |
| Continuous innovation | Requires no new learning by consumers. |
| Dynamically continuous innovation | Disrupts consumer’s normal routine but does not require totally new learning. |
| Discontinuous innovation | Requires new learning and consumption patterns by consumers. |
| Business analysis | The stage of the new-product process that specifies the features of the product and the marketing strategy needed to bring it to market and make financial projections. |
| Commercialization | the stage of the new-product process that positions and launches a new product in full-scale production and sales. |