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Mktg 3350 chapter 7
vocab
| Question | Answer |
|---|---|
| Survery Method | A structured questionnaire given to a sample of a population and designed to elicit specific information from respondents |
| Structured Data Collection | Use of a formal questionaire that presents questions in a prearranged order |
| Sample Control | The ability of the survey mode to effectively and efficientyl reach the units specified in the sample |
| Response Rate | The Percentage of the total attempted interviews that are completed |
| Social Desirability | The Tendencty of the respondents to give answers that might not be accurate but that might be desirable from a social standpoint |
| Interviewer Bias | The error due to the interviewer not following the correct interviewing procedures |
| Mail Panel | A large and nationally representative sample of households that have agreed to periodically participate in mail questionnaires, product tests, and survey research |
| Nonresponse Bias | Bias that arises when actual respondents differ from those who refuse to participate in ways that affect the survey results |
| Humanistic Inquiry | A special form of personal observation in which the researcher is immersed in the system under study |
| Ethnographic research | The study of human behavior in its natural context that involves observation of behavior and setting along with depth interviews |