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FNS 115 Admin
FNS 115 Administration of the FNS Program
| Question | Answer |
|---|---|
| Within USDA, what entity is responsible for the federal administration of the program? | Food and Nutrition Service (FNS) |
| FNS, in this capacity, consults and provides policy and guidance to whom? | The State Division of Social Services |
| The primary role of the Field Office is to authorize, and monitor ________________________________ of retailers authorized to accept FNS benefits. | program compliance |
| Field Office staff conducts ____________________ of county departments of social services. | reviews |
| What type of complaints does the FNS Field Office inquire about? | civil rights complaints |
| FNS staff must be given direct and _____________________ access to FNS case files and staff. | unrestricted |
| Who is responsible for working with the county office to correct any problems identified? | The State DSS Office |
| Field Office staff may contact the county departments of social services to follow up on what other matters? | Recipient inquiries, complaints, or reports of alleged program violations |
| What agency provides general State policies and procedures? | DHHS, DSS |
| The Division also provides ___________________ of the administration of the program through county departments of social services. | supervision |
| Who oversees the responsibility for the certification of applicant households? | County Directors of DSS |
| The county DSS must provide the __________________________________application from the DHHS Online Publications forms website. | most current |
| The county must ____________________ an identifiable North Carolina state application when submitted. | accept |
| An identifiable application is an application containing a legible name and address that has been ___________________________. | signed |
| What is the person making the application is responsible for ? | Cooperating with the county DSS in providing the information necessary for the county DSS to make a determination of eligibility. |
| The county DSS must accept an identifiable application when submitted even if the client cannot be ____________________ that day. | interviewed |
| The practice of accepting applications only at the interview is not in accordance with _________________________________. | federal regulations |
| 5. Counties must continue their efforts to assure timely and correct certifications by increasing _____________________________ and providing adequate certification facilities. | certification staff |
| County DSS have direct responsibility for determining the _______________________ of applicants for the program. | eligibility |
| DSS must periodically _______________ eligibility determinations. | review |
| Those certified as eligible are __________________________. | authorized |
| Every applicant and participating household should be given an opportunity for a ____________________________. | fair hearing |
| County DSS are required to make available the most recent materials, forms, and ______________________. | pamphlets |
| DSS must ________________ the most current version of the required posters in waiting areas and other areas where the public is served. | display |
| County departments of social services must explain client _________________________________ to all applicants. | rights and responsibilities |
| Explain that a client has a right to ___________________ an application on the same day it is requested in person at DSS and for the application to be accepted. | receive |
| Applicants have the right to select an __________________________________. | authorized representative |
| County DSS must adhere to ______________________ procedures. | Non-discrimination |
| The client has a right to a fair _______________________. | hearing |
| What type of deductions does the client have a right to receive? | Legally obligated child support, childcare expenses, medical expenses, shelter expenses, utility expenses, and operational expenses for self-employment. |
| The caseworker must explain the client's ________________________. | responsibilities |
| You should explain the client's ___________________ reporting and Work Registration requirements. | change |
| What does ABAWD mean? | Able Bodied Adults Without Dependents |
| What are Enumeration Requirements? | Requirement for most individuals to have a Social Security Number |
| What are three things you should explain to each applicant / recipient? | Intentional Program Violations and other penalties, what their signature means, and how to use the EBT system |
| A client may be convicted of an Intentional Program Violation (IPV) if they give _______________ information to receive benefits. | false |
| A client may be convicted of an IPV if they buy ____________________ or explosives with FNS benefits. | guns |
| A client may be convicted of an IPV if they ________________ FNS benefits of $500 or more. | sell |
| A client may be disqualified from receiving FNS if they have certain ___________________________________. | Substance abuse convictions |
| Explain to the applicant that the their signature on the application indicates that they ______________________ all questions truthfully. | answered |
| Their signature also indicates that they understand that providing willfully incorrect or false information could cause them to be charged with _________________________. | fraud |
| When explaining the Electronic Benefit Transfer (EBT) system, you should explain how to _________________ FNS benefits. | use |
| A. Neither the State nor counties can _____________________ against any applicant or participant for reasons of race, color, national origin, sex, religion, age, disability, or political beliefs in any aspect of program administration. | discriminate |
| County agencies must conduct annual _____________________training. | Civil Rights |
| Electronic Benefit Transfer (EBT) is an that allows FNS recipients to access their benefits to make food purchases with a plastic card. | electronic system |
| Recipients are offered the opportunity to change the PIN number at any time by calling _______________________________. | EBT Customer Service |
| C. Offer assistance to households who have difficulty understanding the telephone ________ selection process. | PIN |
| EBT benefits are _____________________ 24 hours a day, seven days per week (including weekends and holidays). | available |
| The benefit availability date is determined by the last digit of the head of household’s _______________________________. | Social Security number |
| The benefit availability date for non-citizens without a SSN is the ______________________ calendar day of the month. | third |
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