Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

CH. 12

Patient Relations and the Dental Radiographer

TermDefinition
Facilitation skills skills used to ease communication and develop a trusting relationship
Interpersonal skills skills promoting good relationship between individuals
Interpersonal and technical skills enhances quality of patient care
Excessive use of technical words will confuse patient and cause miscommunication
Delivery of speech is important in verbal communication therefore dental radiographer should speak in a pleasant relaxed manner
Nonverbal behavior can be used to enhance communication ex. smiling while saying "nice to see you"
When verbal messages aren't consistent with nonverbal messages the patient will respond with apprehension and mistrust
Eye contact plays a powerful role in development of interpersonal relationships
Listening refers to receiving and understanding message
When listening to a patient dental radiographer can use facial expressions to convey appropriate emotional expressions
When a patient trusts the dental professions patient is most likely to comply with prescribes treatment and return
Appearance of dental auxillary is important and are 1st people to meet and greet patient
Greet patient by title
Don't eat or drink while working with patients
Dental auxillary must develop a fast confident chairside manner
The attitude of dental radiographer affects patient relations
Dental Radiographer must remain courteous even if a patient is being uncooperative or difficult
Created by: user-1888637
Popular Dentistry sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards