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chapter 7

QuestionAnswer
hearing The involuntary physiological process by which we process
listening The deliberate psychological process by which we receive understand and retain aural stimuli
critcal thinking The careful and deliberate process of message evaluation
compare and contrast helpful and harmful listening and thinking habits average person listen 25 % efficiency losing 75% of what is heard.
The Hurier Model Takes a behavioral approach to listening . It can help develop our listening skills.
feedback That we are feeding someone by giving something back to him or her consists of verbal and nonverbal
1. evaluative feedback gives an opinion positive or negative and attempts to infuence the behavior of others
2. nonevaluative feedback gives emotional support probing understanding. supportive feedback and I message
explain how gender culture and media and tech influence listening Recgonize how gender culture and media and tech. influence listening skills may further enhance our ability to develop more effective listening practices.
Created by: ralph10