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Consumer Agencies
Business JC
| Question | Answer |
|---|---|
| What is the CCPC | The Competition and Consumer Protection Commission of Ireland protects customers by ensuring that sellers obey the law. They also help consumers stand up to their rights, Improve competition enforce law |
| What is the Ombudsman | They investigate complaints about mis treatment from organizations that deliver public services and government departments. You must try to resolve the issue yourself first though |
| What is the ECC/ECCI | The European Consumer Centre Ireland helps customers who have a problem with a product they bought from another EU country |
| What is the ASAI | The ASAI protects consumers by ensuring all adverts are truthful legal decent and honest by creating laws and codes |
| What is the small claims court | It allows consumers to have their complaint dealt cheaply if they cannot themselves. Fee of 25 euro and no solicitor required |