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Chapter 62
Business Operating Systems
| Question | Answer |
|---|---|
| Active files | Files of patients who have been seen within the past 2 to 3 years |
| Buffer time | Time reserved on the schedule for emergency patients |
| Call list | List of patients who can come in for an appointment on short notice |
| Chronologic file | Filing system that divides materials into months (and possibly days of the month) |
| Cross-reference file | A file in which each item is listed in alphabetic order by name and its document number is provided |
| Daily schedule | Printed schedule that is copied and placed throughout the office for viewing by staff only |
| Downtime | Waiting period between pateint procedures |
| File guides | An insert placed between files that displays the letters or numbers of the patient records that follow it |
| Filing | The act of classifying and arranging records to be easily retrieved when needed |
| Inactive files | Files of patients who have not been seen over the past 3 years |
| Lead time | A time estimate that allows for delays in ordering or shipping of materials |
| Ledger | A financial statement that documents all account transactions |
| Outguide | Device used for a filing system; similar to a bookmark |
| Patient of record | Individual who has been examined and diagnosed by the dentist and for whom treatment has been planned |
| Purchase order | A form that authorizes the purchase of products from a supplier |
| Rate of use | The quantity of a product that is used within a given time |
| Reorder tags | A notation system that is used when the supply of a particular item is getting low and the item must be reordered |
| Requisition | A formal request for supplies |
| Shelf life | How long a product may be stored before it is used |
| Units of time | Time increments used in planning appointments |
| Want list | A list of those supplies to be ordered and questions to be asked of the representative |
| Warranty | A written statement that explains the manufacturer's responsibilty for replacing and repairing a particular product |
Created by:
KalynBaimakovich
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