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Habit 4

Think Win-Win

QuestionAnswer
Win-Win Basic principle of successful living: Unless other people win with you, you don't truly win.
Main Point I can build effective relationships with people by working for their benefit as well as my own.
Courage and Consideration Matrix Win-Lose Win-Win or No Deal Lose-Lose Lose-Win
Win-Lose You're eager to please and reluctant to stand up for yourself
Lose-Lose You don't care if other people lose, nor do you have the courage to stand up for yourself.
Win-Lose You go for the Win-Lose every time. You're bold but cold- unsympathetic, inconsiderate, unkind
Win-Win or No Deal You're ready to walk away before someone loses, including yourself
Ways you can make deposits in other EBA's Find out what a deposit is for the other person, small acts of kindness, keep promises, keep confidence, be loyal to the absent, set clear expectations, apologize, forgive
Took you to lunch at a fast food restaurant so you could talk about a school project you were working on Neutral
Asked you to attend a class and take notes while they went away on a pleasure trip Withdrawal
Noticed you were having problems on a math assignment and pointed out what you were doing wrong Deposit
Gave you opera tickets for your birthday Deposit
Posted Happy Birthday message to you a month after your birthday Deposit
Rules for making deposits A deposit is only a deposit if the other person sees it as one.
Rules for making deposits It can take one or more deposits to make up for one withdrawal
Created by: rspence
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