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Business etiquette
Vocabulary from the unit Business etiquette
| Question | Answer |
|---|---|
| Business etiquette | noun. - The rules of conduct that will maintain good relations with others without offending the other person |
| Professionalism | noun. - The qualities and behavior that show someone is serious about their job. |
| Introduction | noun. - The action of presenting one person to another person or group. |
| Conduct | noun. - the particular way in which someone behaves |
| Steer the conversation | controlling the direction in which a conversation is going (being in control of topics discussed during a conversation) |
| Job title | noun. - a name that describes someone's job or position. |
| Conversing | verb. - to have a conversation with someone |
| Handshake | noun. - a common greeting where two people grasp each other's hands, showing respect and agreement. |
| Business card | noun. - a small card with your contact details and job information, given to others in business situations. |
| Name tag | noun. - an identification tag or badge bearing a person's name |
| Polite | adj. - behaving in a way that is socially correct and shows respect for other people's feelings |
| Discuss | verb. - to talk about a subject with someone and tell each other your ideas or opinions |
| Take up time | to require too much of someone else's time |
| Inquire | verb. - to ask for information |
| Modesty | noun. - The quality of being humble or not showing off, often reflected in how someone dresses. |
| Refrain | verb. - to stop yourself from doing something that you want to do usually |
| Self-introduction | noun. - A short way of telling others who you are, usually including your name, job, title and where you work. |
| Eye contact | noun. - Looking directly into someone's eyes during a conversation, showing confidence and interest. |
| Dress code | noun. - The rules about what clothes are acceptable to wear in a specific work or social setting. |
| Personal space | noun. - The physical distance people keep from each other during a conversation (differs by culture). |
| Tone of voice | noun. - How your voice sounds when you speak which can show your feelings and attitudes. |
| Punctuality | noun. - The habit of being on time which is an important part of being professional |
| Engagement | noun. - Being active in a conversation or interaction. |
| Status | noun. - The social or professional position of a person or group compared to others. |
| Cultural norms. | noun. - The shared expectations and rules that guide how people behave in a specific culture. |
| Confidence | noun. - A feeling of self-assurance about your abilities often shown through your body language and speech. |