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Communication
communication
Question | Answer |
---|---|
Aggressive Costumer | A costumer who readily complains, often loudly and at length |
Chronic Complainer | A costumer who is never satisfied and feels that there is always something wrong |
Clientele | The clients of a company or buisness |
Coaching Session | When a manager trains employees how to properly handle given situations |
Complaint | Communication from a costumer that alleges deficiencies after a purchase has been made |
Costumer Service | A company's ability to supply wants and needs to costumers |
Costumer Service Representative | The person in a business or company that most often interacts with the costumer before and after a transaction has occurred |
High-Roller Costumer | A costumer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner |
Manager | A person who has control or direction of a company or buisness |
Meek Costumer | A costumer who will generally not complain most dangerous to businesses because they will complain to other people |
Rip-Off Costumer | A costumer who wants to get something they are not entitled to receive often responds with a repetitive "not good enough" response. |
Troubleshoot | To determine what problems exist and how to correct them |