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communication

QuestionAnswer
Aggressive Customer Readily complaints often loudly & at lengh
Chronic Complainer A customer who is never satisfied & feels that there is always something wrong
Clientele The clients of a business/company
Coaching Session When a manager trains employees how to properly handle a given situations
Complaint Communication from a customer that alleges deficiencies after a purchase has been made
Customer Service A company's ability to supply wants & needs of a customer
Customer Service Representative A person in a business/company that often interacts with customer before & after transaction has been made
High-Roller Expects the absolute best & is willing to pay for it generally complains in a reasonable manner
Manager Controls or directs a company or business
Meek Customer Generally does not complain most dangerous because they will complain to other people
Rip-off Customer Wants something they are not entitled to receive often responds with a repetitive "not good enough" response
Troubleshoot To determine what problems exits & how to correct them
Created by: dalmazan
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