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communication
communication in the workplace
| Question | Answer |
|---|---|
| aggressive customer | customer who complains and is loud |
| chronic complainer | customer who is never satisfied |
| clientele | customer of a business or company |
| coaching session | when a manager trains employees |
| complaint | a customer who isn't happy with the product |
| customer service | a companies ability to help a customer |
| customer service rep. | a person in the business who most likely interacts with the customer |
| high roller customer | a customer who wants the absolute best and still complains |
| manager | a person who has control over a business or company |
| meek customer | wont complain to the business or company but will complain to other people |
| rip-off customer | a customer who thinks they should pay less to get more |
| troubleshoot | to determine what problems exist and how to fix them |