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communication

communication in the workplace

TermDefinition
Aggressive Customer One who readily complains usually long and lengthy
Chronic Complainer Customer that is never satisfied an feels that something is always wrong
Clientele clients of company or business
Coaching Session When a manager trains an employee how to handle situations
Complaint Communication from a customer that alleges deficiencies after a purchase
Customer Service Company's ability to supply wants and needs to customers
Customer Service Representative Person in a business that most often interacts with customer before and after transaction
High- Roller Customer One who expects the absolute best and is willing to pay for it, complains in a reasonable manner
Manager Person in control of business
Meek Customer Person that doesn't complain, but does to others, most dangerous in business
Rip-Off Customer One that wants something they aren't entitled to, often complains
Troubleshoot Determine what problems exist and how to fix them
Created by: csouther9082
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