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Communication

TermDefinition
aggressive customer readily complains, often loudly and at length
Chronic complainer never satisfied and feels that there is always something wrong
Clientele clients of a company or a business
Coaching session manager trains employees how to properly handle difficult situations
Complaint Communication from a customer that alleges deficiencies after a purchase
Customer service a company's ability to supply wants and needs to customers
customer service representative person in a business or company that most often interacts with the customer before and after a transaction has occurred
High roller customer expects the absolute best and is willing to pay for it generally complains in a reasonable manner
manager person who has control or direction of a company or business
meek customer generally not complain most dangerous to businesses because they will complain to other people
rip off customer wants to get something they are not entities to receive often responds with a repetitive "not good enough" response
troubleshoot determines what problems exist and how to correct them
Created by: dpatel2664
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