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Communication

Aggressive Customer A customer who readily complains, often loud at length
Chronic Complainer A customer who is never satisfied and feels that there is always something wrong
Clientele The clients of a business or company
Coaching Session When a manager trains a employee how to properly handle given situations
Complaint Communication from a customer that alleges deficiencies after a purchase has been made
Customer Service A company's ability to supply wants and needs to customers
Customer Service Representative The person in a business or a company that most often interacts with the customer before and after a transaction has occurred
High-Roller Customer A customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner
Manager A person who has control or direction of a company or business
Meek Customer A customer who will generally not complain most dangerous to businesses because they will complain to other businesses
Rip-Off Customer A customer who wants to get something they are not entitled to receive often responds with a repetitive "not good enough" response
Troubleshoot To determine what problems exists and how to correct them
Created by: jvera6693
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