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Communication

Communication In The Workplace

TermDefinition
Aggressive Customer A customer who complains loudly
Chronic Complainer A customer who is never satisfied
Clientele The clients of a company or business
Coaching session A manager who trains employees on how to handle certain situations
Complaint A unsatisfied statement
Customer Service A companies ability to supply its wants and needs
Customer Service Representative A person in the company who interacts with the customer before a transaction is made
High-Roller Customer A customer who expects the best and will pay anything for it
Manager A person who has control of the company of business
Meek Customer A person who wont complain to the store but will to other people
Rip-Off Customer A person who thinks the price is too high
Troubleshoot To determine what problems exists and how to fix them
Created by: ellabk
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