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Communication

communication

TermDefinition
Aggressive Customer readily complains, often loudly and at length
Chronic Complainer never satisfied and feels that there is always something wrong
Clientele clients of a company or business
Coaching Session when a manager trains employees how to properly handle given situations
Complaint communication from a customer that alleges deficiencies after a purchase has been made
Customer Service company's ability to supply wants and needs to customers
Customer Service Representative the person in a business or company that most often interacts with the customer before and after a transaction has occurred.
High-Roller Customer expects the absolute best and is willing to pay for it generally complains in a reasonable manner.
Manager has control or direction of a company or business.
Meek Customer generally not complain most dangerous to business because they will complain to other people.
Rip-Off Customer wants to get something they are not entitled to receive often responds with a " not good enough" response.
Troubleshoot determine what problems exist and how to correct them
Created by: abyers1804
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