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Term | Definition |
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Marketing | the activity set of institutions and process for creating communicating, delievering, an d exchange offers that have vaule for customers, clients,parnters, and society at large |
Goods | tangible items that have monetary vaule and satisfy your needs and wants such as cars, furniture, televisions and clothing |
Services | intagible items that have monetary vaule and satisfy your needs and wants |
Marketing Concept | the idea that a bussiness should strive to satisfy customer' needs and wants while generating a profit for the bussiness |
Utility | the functions of marketing add caule to a product |
Market | all people who share similar needs and wants and who have the ability to purchase a given product |
Consumer Market | consists of consumers who purchase goods and services for personal use |
Organizational Market | market includes all bussinesses that buy proudcuts for use in their operations |
Market Share | percentage of the total sales voulme generated by all companies that compete in a given market |
Target Market | the group that is identified for a specific marketing program |
Market Segementation | the process of classifying people who from a given market into even smaller groups |
Customer Profile | lists information about the target market, such as age, gender, income level, martial status, ethic background,geographic residence, ,attitudes,lifestyle,and behavior |
Marketing Mix | includes four basic marketing stragies called the four Ps: place.price,product,and promotion |