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AOHT HM - Lesson 3

TermDefinition
anecdotal evidence Evidence based on personal experience or hearsay; it is considered less reliable than evidence based on research but may still illustrate a valuable point.
customized product A product that is intentionally designed to be changed to suit individual customers or groups of customers.
differentiation A strategy a business uses to stand out and show what its competitors can't do.
globalization A decision to create some international product standards while allowing other local adaptations (a combination of customized and standardized products).
intangible Incapable of being perceived by the sense of touch, taste, or smell but yet can hold emotional or intellectual value.
perishability The characteristic of being perishable (i.e., doesn’t last forever; existing only for a specific amount of time).
pitch What you say or present to persuade someone to buy something or convince someone that you’ve taken the right approach.
plausible Apparently reasonable and valid.
product The item being marketed; the purpose, style, and quality of the product are among the product’s features that are important to marketing.
product bundle A package deal that offers additional value in an attempt to increase sales.
standardized product A product that is designed to provide the identical product/service to all customers.
tangible Things that can be touched, like the food served or the sheets on a hotel bed.
Created by: rileygrubb
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