Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

HRTE Unit 4 Food

HRTE Food Service Unit Vocabulary

TermDefinition
full service restaurant a restaurant where a customer sits at a table, gives an order to a server and is served food at the table
quick service restaurant a restaurant offering speedy basic services , convenience, and consistent quality at low prices. also known as a fast food restaurant
foodservice the business of making and serving prepared food and drink
commercial foodservice consists of food and beverage business that compete for customers. Examples might include: Quick service, full service, carryout, cafeterias and buffets.
fast food businesses McDonald's, Burger King, Wendy's are examples of this type of restaurant
buffet or cafeteria a food service business that offers food displayed on tables where customers walk around and serve themselves
carryout restaurant specializes in preparing food for customers to take with them to eat at home or elsewhere
TRUE many full service restaurants fall into the casual dining category offering a range of pricing from budget to expensive and often serve single items, ethnic or family style foods
fine dining this type of restaurant offers the highest quality in service, ingredients, decor, and atmosphere. Often characterized by lavish service and high prices
banquet the provision of food and service for a special event such as an awards night, business conference or wedding is called a...
non-commercial food service foodservice operations such as for educational institutions, large corporations, hospitality facilities, that are paid for by the business or offered as part of the business
restaurant concept allows a food service business to distinguish itself from another based upon its target market, location, theme, decor', and service style
ambiance also called the atmosphere, is the general mood or feeling associated with a place
TRUE the restaurant concept is related to the target market (customers) it wishes to attract
Quick Service Restaurants generally attract customers who seek an easy and low cost meal that can be eaten in or taken out
customer experience involves the food, the service, cleanliness of the business, as well as the overall ambiance.
ways managers can learn about customer satisfaction mystery shoppers, customer comment cards, surveys, and observation or questioning
menu a list of food, beverages, served in a food service business which includes prices, descriptions and follows a business theme.
TRUE a food service business is judged on its promise. Meaning its' level of expected service, matches what customers actually receive.
word of mouth informal communication from one customer to another about a food service business
bundle pricing type of pricing strategy involves pricing a group of products at one price
ODD/EVEN pricing type of pricing strategy involves using .99 or .49 in order to give the impression of a lower cost for an item
prestige type of pricing strategy is used to create a feeling of status or higher level of quality
brand a name, term, design, symbol, or combination of these elements which identifies a product, service or company and differentiates from its competition
large national food service businesses use marketing strategies including: brand name, mass commercials, and mass advertising strategies
small local food service businesses word of mouth, local advertising, and social media are often used as marketing strategies for these businesses
TRUE building relationships involves offering positive experiences, high levels of customer service, building loyalty, and encouraging feedback
Created by: janice ritchey
Popular Marketing sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards