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CAFS Conflict

Outcomes of resolution

QuestionAnswer
What are three characteristics of win - win outcome? Goals of both parties are maximised Collaborative problem solving strategy is employed Each of the groups confront the problem Needs of each party are considered Communication is open and direct Requires high degree of problem solving skills
What are three characteristics of win - lose outcome? Most common outcome Decision make through socially acceptable mechanisms Sometimes involves threats and bribes May cause inter-group conflict Creates and 'us and them' mentality
What are three characteristics of lose- lose outcome? Disagreement is seen as inevitable Each party gets some of what it wants & resigns to partical satisfaction Used to divide limited resources People involved sometimes don't have the skills to have a win-win situation Sometimes used to prevent a win-
Created by: eloise00
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