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COMM 101
UNIT 4
Term | Definition |
---|---|
close relationships | provide happiness and emotional support |
casual relationships | relationships that are not intended to provide much emotional support |
Influences on relationship development: proximity | how close one is to others |
Influences on relationship development: attractiveness | the appeal one person has for another, based on the physical appearance, and /or behaviour |
Influences on relationship development: similarity | degree to which people share the same values, interests, and background |
Matching hypothesis | the tendency to develop relationships with people who are approximately as attractive as we are |
, uncertainty reduction theory | talk to people reduce uncertainty |
Ten stair steps Knapp’s stage model (stairs): 5 steps leading to commitment | initiating, experimenting, intensifying (increasing intimacy), integrating(considered a couple), bonding (public commitment) |
turning point model | Get to know time+, Quality time+, Physical seperation+, Passion+, Disengagement-, exclusivity+, negative psyvhic change-, Making up+, Serious commitment+, Sacrifice+ |
Social penetration theory | a theory that proposes relationships develop through increases in self-disclosure |
Ten stair steps Knapp’s stage model: 5 steps leading to termination | differentiating(increased personal distance), circumscribing (dicuss safe topics), stagnating (preventing change), avoiding, terminating |
small group | individuals come together to form a small group |
Grouphate | the distaste and aversion that people feel torward working in groups |
Groupthink | a negative group process charecterized by "excessive concurrence thinking" |
authoritarian leadership styles | leader who takes charge and makes alll the decisions |
democratic leadership styles | leader who bases his decision on the thought of the group memeber |
laissez-faire leadership styles | complete freedom, free-for-all |
Trait theory | leaders are born leaders |
servant leadership theory | a leadership style that ensures other people's highest priorties are met in order to increase teamwork |
style theory | a leaders style determines his or her success |
transformational theory | empowers group members to work independently from the leader by encouraging cohesion |
functional theory | leadership behaviors can be learned |
organizations | the set of interactions that members of groups use to accomplish their individual and common goals |
Organizational culture | a pattern of shared beliefs, values, and behaviours |
Assimilation process | the communitative, behavioral, and cognitive processes that influence individuals to join, identify with, become integrated into, and exit an organzition |
Stages of organizational assimilation: anticipatory socialization | activities and experiances that occur before an individual enters an organization but that late assist in the assimilation process |
Stages of organizational assimilation: encounter | individuals learn the norms, expectations, and practices of the organization and begin to accept and adapt to them. |
Stages of organizational assimilation: metamorphosis | employees come to see themselves as members of the organization, and colleagues see them this way as well |
Stress | reaction to tension |
burnout | accumulation of stress that leads to exhaustion, cynicism, and ineffectiveness |
Perceptual co-orientation | two people share similar views and recognize their views agree |
. semantic-information distance | describes the gap in information and understanding between supervisors and subordinates on specific issues. |
upward distortion | occurs when subordinates are hesitant to communicate negative news and present information to superiors in a more positive light than is warrented |
conflict style: Avoidance | avoidance is charecterized by behaviours that either ignore or refuse to engage in conflict |
conflict style: competition | win/or lose, maximizes reaching one's own goals or solving problems at the cost of other party's goals |
conflict style: accomadation | giving in to other's wishes |
conflict style: compromise | give and take |
conflict style; collaboration | parties work together to find a solution |
task roles | roles that are directly related to the accomplishment of group goals |
relational roles | roles that help establish a group's social atmosphere |
individual roles | roles that focus more on individuals own interest and needs on those of the group |