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Unit 2 - The Fan
Test Review
| Term | Definition |
|---|---|
| Amateur | An athlete which is NOT monetarily paid |
| Audience | All individuals that makes a purchase |
| Behavioral | |
| Demographics | Segmentation based on measurable statistics |
| Sport | A source of diversion or activity engaged in for pleasure |
| Audience | All individuals at or exposed to an event |
| Organized Sport | A sport which is overseen by a sanctioning body |
| Psychographics | Segmentation based on personal interests and activities |
| Consumer | An individual which uses a product or service |
| Amateur | An athlete which is NOT monetarily paid |
| Gate Receipt | Total money from ticket sales for an event |
| Market Segment | Separating consumers into smaller groups |
| Niche Market | A relatively small market with a specialized need |
| Professional | An athlete which is monetarily paid for performance |
| Stadium as a Place | Simultaneous production and consumption of sports events at a venue |
| Customer | An individual that makes a purchase |
| Marketing Concept | A business that keeps the focus of satisfying customers needs |
| Breakeven Point | The minimum attendance and sales required to cover all of the expenses of organizing, promotion, and running the event |
| Opportunity Cost | the value of the next best alternative that you give up when making a choice |
| economic market | includes all of the consumers who will purchase a product or service |
| Emotional Purchases | when consumers spend with little thought during emotional highs or lows |
| Rational Purchases | when individuals recognize needs and wants amd make their purchases based upon careful thought and sound reasoning |
| Patronage Purchases | based on loyalty to a particular brand or product |
| Market Share | the percentage of total sales of a product or service that a company expects to capture in relation to its competitors |
| Customer service gap | the difference between customer expectations and the service that is actually received |