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Prof Com- Coffee

Communication Process Test

QuestionAnswer
Process used to send and interpret messages Communication
Words used in spoken or written message Verbal symbols
Idea expressed by a set of symbols Message
Actions or conditions that express a meaning Nonverbal symbols
Conditions within a receiver that hinder communication Internal communication barriers
Conditions outside the receiver that hinder communication External communication barriers
Node or form used to send messages Channel
Things that interfere with communication Communication barriers
Person who hears, sees, or reads symbols and interprets messages Receiver
Response of a receiver to a message Feedback
Written communication is formal.
Conversations are informal communication.
Both senders & receivers have to overcome communication barriers.
Receiver's duties to overcoming communication barriers are to read and listen.
Ways of sending a message are nonverbal AND verbal symbols.
Education and emotional state are factors that affect messages being received.
Feedback can be expressions on a person's face.
Nonverbal and no response are forms of delivering feedback.
Reading skills are important to succeed on the job and at school.
Poor lighting and noise are external communication barriers.
Email and phone calls are ways senders create and share messages.
Audience analysis Who you are talking to
Educational background and experiences could be internal communication barriers.
Message environment Physical and social setting
Talking and listening are ways of communicating.
Created by: IAMGCS
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