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Marketing - 5
Marketing Research and Information Systems
Question | Answer |
---|---|
Personal Interview Survey | A research method in which participants respond to survey questions face-to-face. |
Population | All the elements, units, or individuals of interest to researchers for a specific study. |
Stratified Sampling | A type of probability sampling in which the population is divided into groups with a common attribute and a random sample is chosen within each group. |
Secondary Data | Data compiled both inside and outside the organization for some purpose other than the current investigation. |
Online Survey | A research method in which respondents answer a questionnaire via e-mail or on a website. |
Customer Advisory Boards | Small groups of actual customers who serve as sounding boards for new-product ideas and offer insights into their feelings and attitudes toward a firm's products and other elements of its marketing strategy. |
Marketing Information System (MIS) | A framework for managing and structuring information gathered regularly from sources inside and outside the organization. |
Descriptive Research | Research conducted to clarify the characteristics of certain phenomena to solve a particular problem. |
Focus Group | A study in which a small group of 8 to 12 people are interviewed often informally, without a structured questionnaire, to observe interaction when members are exposed to an idea or a concept. |
Mail Survey | A research method in which respondents answer a questionnaire sent through the mail. |
On-site Computer Interview | A variation of the shopping mall intercept interview in which respondents complete a self administered questionnaire displayed on a computer monitor. |
Single-Source Data | Information provided by a single marketing research firm. |
Sample | A limited number of units chosen to represent the characteristics of a total population. |
Experimental Research | Research that allows marketers to make causal inferences about relationships. |
Telephone Survey | A research method in which respondents' answers to a questionnaire are recorded by an interview on the phone. |
Sampling | The process of selecting representative units from a total population. |
In-home (door-to-door) Interview | A personal interview that takes place in the respondent's home. |
Shopping Mall Intercept Interviews | A research method that involves interviewing a percentage of individuals passing by "intercept' points in a mall. |
Probability Sampling | A type of sampling in which every element in the population being studied has a known chance of being selected for study. |
Conclusive Research | Research designed to verify insights through objective procedures and to help marketers in making decisions. |
Validity | A condition that exists when a research method measures what it is supposed to measure. |
Exploratory Research | Research conducted to gather more information about a problem or to make a tentative hypothesis more specific. |
Random Sampling | A form of probability sampling in which all units in a population have an equal chance of appearing in the sample, and the various events that can occur have an equal or known chance of taking place. |
Primary Data | Data observed and recorded or collected directly from respondents. |
Statistical Interpretation | Analysis of what is typical and what deviates from the average. |
Hypothesis | An informed guess or assumption about a certain problem or set of circumstances. |
Marketing Decision Support System (MDSS) | Customized computer software that aids marketing managers in decision making. |
Nonprobability Sampling | A sampling technique in which there is no way to calculate the likelihood that a specific element or the population being studied will be chosen. |
Reliability | A condition that exists when a research technique produces almost identical results in repeated trials. |
Crowdsourcing | Combines the words crowd and outsourcing and calls for taking tasks usually performed by a marketer or researcher and outsourcing them to a crowd, or potential market, through an open call. |
Research Design | An overall plan for obtaining the information needed to address a research problem or issue. |
Quota Sampling | A non-probability sampling technique in which researchers divide the population into groups and then arbitrarily choose participants from each group. |
Database | A collection of information arranged for easy access and retrieval. |
Telephone Depth Interview | An interview that combines the traditional focus group's ability to probe with the confidentiality provided by telephone surveys. |
Marketing Research | The systematic design, collection, interpretation, and reporting of information to help marketers solve specific marketing problems or take advantage of marketing opportunities. |
Mail Survey | A research method in which respondents answer a questionnaire sent through the mail. |