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marketing chapter 2
| Term | Definition |
|---|---|
| marketing | the activity set of instructions, and the process for creating, communicating, delivering, and exchanging offerings that have value for customers, clients,partners, and society at large. |
| goods | tangible items that have monetary value and satisfy your needs or wants |
| services | tangible items that have monetary value and satisfy your needs or wants |
| marketing concept | the idea that a business should strive to satisfy customers needs and wants while generating a profit for the business |
| utility | the functions of marketing add value to a product |
| market | all people who share similar needs and wants and who have the ability to purchase a given product are a market |
| consumer market | consumers who purchase goods and services for personal use. |
| organizational | clean keeps things neat |
| market share | |
| target market | |
| customer profile | |
| marketing mix | |
| SWOT analysis | |
| PEST analysis | |
| marketing plan | |
| executive summary | |
| situation analysis | |
| marketing strategy | |
| sales forecasts | |
| performance standard | |
| market segmentation | |
| demographics | |
| disposable income | |
| discretionary income | |
| geographic | |
| psycho graphics | |
| mass marketing |