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Unit 1
| Term | Definition |
|---|---|
| Marketing Mix | a combination of four strategies used to market a product. (The four P's) |
| Marketing Concept | focusing company efforts on satisfying customer wants and needs, while generating a profit. |
| Market | the group of all potential customers who share common needs and wants. and who have the ability and willingness to buy the product. |
| Market Share | percentage of total sales generated by competing companies. |
| Consumers | people who use the product. |
| Goods | tangible items. |
| Services | intangible items. |
| Industrial Market | businesses that buy products for use in their operations. |
| Consumer Market | consumers who purchase goods and services for personal use. |
| Positioning | trying to get the customers to think of your product in a certain way. |
| Product Strategies | ~what product to make ~How to package the product ~What brand name to use |
| Price Strategies | ~must reflect what consumers are willing to buy ~Must reflect what cost the market will bear |
| Customers | people who buy the product |
| positioning | Trying to get the customers to think of your product in a certain way and distinguish it from the competition |
| pricing | the function of marketing which determines how much to charge for goods and services. |
| promotion | Any form of communication used to inform, persuade, or remind customers about a business’s products or services. It is also used to improve a firm’s public image. (commercials, billboards, radio, BOGO, coupons, etc.) |
| selling | the function of marketing that provides customers with the goods and services they want. (For example. Every time you check out at the register and pay a cashier you are participating in the selling function.) |
| product/service management | obtaining, developing, or improving a product. (Examples include: adding a new product line, modifying an existing product) |
| financing | the marketing function of obtaining the money needed to start and operate a business. |
| marketing information management | the marketing function of obtaining information about the customer, competition or business environment. (Also known as marketing research. (focus groups, observations, and surveys) |
| distribution | deciding how goods get into the customers hands.(location within the store, determining which stores a product will be sold, method of transportation, and storage) |
| demographics | Statistics that describe a population in terms of personal characteristics (age, gender, race, ethnicity, marital status, income level, occupation, life cycle stage) |
| geographics | Segmentation method based on information about where people live (nationally, globally, locally, regionally) |
| psychographics | Segmentation method based on lifestyles, beliefs, opinions, and attitudes (remember magazines are often segmented based on lifestyles and interests) |
| buying behavior | shopping patterns and decision-making process. |