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MIM
| Term | Definition |
|---|---|
| Marketing Information Management | function that researches what customers want |
| Marketing Information System | organized way of gathering, sorting, analyzing, evaluating & distributing info |
| Marketing Reasearch | efforts to discover customers wants and need |
| Cost effective | product compared to the expenses |
| primary | info the company collects directly from its own surver |
| secondary | info the company collects from other sources |
| secondary internal | info company collec ts from company accounts, stock analysis,inventory records,etc... |
| external sources | info from government statistics, trade publications |
| database | customers purchases |
| cookies | placed on hardrive so when users visit the business website it helps customize |
| quantitative | data we can count |
| qualatiative | looking for opinions, judgments, feelings |
| balanced questions | close ended questions |
| likert | numerical value associated with each possible answer |
| semantic differntial | uses bipolar adjectival phrases to describe a persons belief |
| facts | data that can be verified |
| estimates | estimates are approximations of data |
| predictions | forecast people make about the future |
| sales reports | report on sales |
| inventory report | can suggest customer product prefferece |
| trade journal | magazine, newspaper etc,,,focusing on a certain occupation |