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Marketing 1
marketing concept
| Term | Definition |
|---|---|
| marketing | the process of developing, promoting, pricing, selling, and distributing products to satisfy customers wants and needs |
| marketing concept | all business activities should be aimed toward satisfying consumer wants and needs while achieving company goals. |
| good | durable, tangeble |
| service | provided by others to satisfy customer |
| consumer | uses product |
| customer | buys product |
| goal | objective you plan to fulfill |
| strategy | a plan of action for achieving your goals and objectives |
| tactic | specific actions used to carry out strategies |
| market segment | subgroup of a larger market that share one or more characteristics |
| market segmentation | process of dividing a larger market into smaller parts |
| geographic segmentation | markets divided by where the customer lives |
| mass market | group is considered as a whole with all the marketing activities: single market plan |
| placethe producton | include where the customer can obtain |
| behavioral segmentation | segmentignt a market base the way customers use a product or behave toward a product |
| pricing | function that considers a value that is affordable for customers and profitable for the business |
| marketing mix | includes four basic strategies called the 4 P's |
| demographic segmentation | statistics that describe a population by personal characterristics such as age, gender, income, marital status, ethnicity, education & occupation |
| product | include what to make or obtain as the business's product mix |
| price | include determining what a customer is willing to pay, what competition is charging, determining discounts and credit terms |
| promotion | decisions include the promotional mix |
| strategies | plans of action used to achieve the goals |
| target market | identified segments of the market that a business wants to have as their customers |
| psychographic segmentation | markets divided by social and psychological characteristicfs |
| product/service mgt | functioinvolves deciding what product ot make or selln that |
| selling | function that involves one-on-one contact |
| financing | function that involves obtaining the money to operate a business |