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Teller Ops Unit 1

Competence Possession of required skill, knowledge, qualification, or capacity
Confidence Full trust; belief in the powers, trustworthiness, or reliability of a person or thing
Confidentiality Having another’s trust or confidence; entrusted with secrets or private affairs
Courtesy Excellence of manners or social conduct; polite behavior
Head Teller Teller whose duties include supervising other tellers, controlling cash in tellers’ drawers, preparing a daily cash report for the general ledger, and helping other tellers to find a difference if end-of-day debits and credits are out of balance
Job Description A detailed written account, agreed between management and worker, of all the duties and responsibilities which together make up a particular job
Mission Statement An official statement of the goals and objectives of a business or other organization
On the Job Training Focuses on the acquisition of skills within the work environment generally under normal working conditions
Procedures Established way of doing something
Punctuality Arriving on time; prompt
Teller A person employed in a bank to receive or pay out money over the counter
Created by: enix